Req ID: 26925

Vacancy Type: Permanent

Number of Positions: 1

Closing Date: 09/02/2025

Job Summary The role is responsible for supporting the booking and coordination of indoor events at Living Arts Centre, Paramount Fine Foods Centre, Meadowvale Theatre and Small Arms Inspection Building. This position requires superior customer service, strong attention to detail, organization, and administrative support. This role supports the indoor bookings team to achieve client satisfaction and operational excellence.

Duties and Responsibilities

• Acts as the first point of contact for all indoor venues, addressing event inquiries through phone, e-mail, and site visits.
• Provides essential administrative support encompassing ticket revenue transfers, payment coordination and processing invoices, creation of floor plans, and phone reception.
• Engages in regular correspondence with potential rental clients, members of the public, and other departments Ensures consistency in event documents like estimate and settlement templates, site. plans, inquiry forms, and contact lists.
• Is responsible for the bi-weekly staff payroll input for the Event Development team.
• Develops and maintains event-tracking spreadsheets.
• Cultivates and fosters relationships with essential internal stakeholders, including CSC, CMS Rec Accounts, Venue Supervisors, Ops, Custodial, etc.
• Delivers on-site and in-office event coordination support as necessary.
• Develop and maintain event knowledge base for 311.
• Performs other duties as required.

Skills And Qualifications

• 1-2 years experience in event coordination – both in-office planning and on-site execution.
• Post-secondary education in event planning, public relations, or arts administration.
• Strong customer service skills with a sense of urgency and sensitivity in correspondence.
• Excellent time management, organizational, and interpersonal skills in a fast-paced, team-oriented environment
• Ability to prioritize and attention to detail.
• Proficiency in multitasking with a solution-oriented mindset and flexibility.
• Excellent written and oral communication skills.
• Technical competence in Word, Excel, PowerPoint and Outlook.
• Experience in ActiveNet and experience with event management software is an asset.
• Proactive approach with the ability to work independently and in a team.
• CPR and First Aid training considered an asset.
• Must be available to work occasional evenings, weekends, statutory holidays, and shifts up to 13 hours during on-site events.

Hourly Rate/Salary: $53,354.00 - $71,139.00

Hours of Work: 35

Work Location: Living Arts Centre

Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Culture & Events

Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.