Job Title Manager, Change

Job Description

We are looking for a results-driven Change Manager to join our team within the Divisional Business Services division in Toronto, Ontario on a 14-month contract . In this role, you will be a key driver of organizational transformation, supporting a division-wide transformation that will shape how our people, processes, and systems evolve. You will work closely with functional business leaders, project managers, and People & Change team to design and deliver change strategies that drive adoption and minimize disruption.

This is a hybrid position with a mix of remote and in-office work from our Toronto downtown office.

Key Responsibilities

Develop and execute end-to-end change management plans for the Unify transformation initiative, focused on the foundational operations of the reinsurance division

Conduct stakeholder analyses, develop and execute the change plan, and conduct readiness and adoption evaluations

In partnership with the Unify Communications team, ensure the delivery of compelling communication plans and materials tailored to diverse audiences across the organization

In partnership with the Unify Technical Training team, ensure the delivery of targeted training programs to support successful adoption of new tools and processes

Partner with project managers and functional business leaders to integrate change management activities into project plans

Monitor and measure adoption metrics, identifying resistance and implementing mitigation strategies

Support the continuous evolution of change management frameworks, toolkits, and best practices

Coach managers and team leads on effectively leading their teams through change

Contribute to post-implementation reviews and continuous improvement efforts

Qualifications

Required

3–5 years of hands-on change management experience, preferably in financial services environment

Prosci/ADKAR certification or equivalent change management methodology training

Demonstrated experience leading change on technology transformations, system migrations, or regulatory programs

Strong facilitation, communication, and stakeholder management skills

Proficiency with project management tools (e.g., Jira, Confluence, Microsoft Project)

Bachelor’s degree in Business Administration, Organizational Development, or a related field

Nice to Have

PMP or Agile certification

Experience with Workday, or core insurance industry platform implementations

#LI-PC1

$105,000.00 - $120,000.00 CAD

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

23 days of annual leave (Regular employees) with option to buy or sell more days

Fertility leave

Generous parental leave

Healthcare

Group Life Insurance and Accidental Death & Dismemberment coverage for all permanent employees

Dental & Optical benefits

Savings & Retirement

**RRSP:**company-matched contributions

Wellness

Employee and Family Assistance Program

Subsidized gym membership

Time off for volunteering

Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values Please click here to view our company values