Education: College/CEGEP. Tasks: Determine type of services to be offered and implement operational procedures. Conduct performance reviews. Address customers' complaints or concerns. Plan, organize, direct, control and evaluate daily operations. Work conditions and physical capabilities: Fast-paced environment. Repetitive tasks. Experience: 1 year to less than 2 years. Employment terms options: Day. Weekend. Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.