Air Unlimited Inc. is seeking a highly organized and self-motivated Administrative Assistant to join our team. The successful candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

This role plays a key part in supporting daily operations across service, parts, and administration while contributing to the company’s professional image and customer satisfaction.

Duties and Responsibilities:

• Answer and assess incoming service calls, gather required information, and accurately communicate service details to technicians
• Ensure service work orders are properly created, updated, and completed in a timely manner
• Maintain the Preventative Maintenance (PM) program, including scheduling, tracking, and preparing PM quotations
• Provide administrative support to the Parts Department, including assisting with sales documentation, quote logs, order tracking, and purchasing coordination
• Work closely with the Service Department following the signing of Preventative Maintenance contracts
• Assist with shipping and receiving documentation and coordination as required
• Prepare invoices, process paperwork, and support basic accounting functions
• Maintain accurate records in company systems and databases
• Assist with filing, document control, and general office organization
• Support internal reporting and data entry as required
• Greet customers and provide professional front-office support when needed
• Perform other related administrative duties as assigned

Skills and Qualifications:

• Strong organizational and time management skills
• Detail-oriented with the ability to work under pressure and meet deadlines
• Effective verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Experience with Sage Business Vision or other accounting software is considered an asset
• Ability to multitask and support multiple departments effectively

Job Type: Full-time