Welcome to IBG!

IBG (Innovative Beauty Group) is a global one-stop beauty shop. By partnering with our clients as an extension of their teams, we bring beauty visions to life. IBG consists of more than 300 colleagues spread over 13 locations worldwide.

IBG North America specializes in turnkey solutions, private label and packaging in the beauty industry. Together, we are concept builders and boosters with global opportunities for well-known retailers and brands.

We are looking for a QMS Specialist to join our team. They will play a key role in supporting and advancing IBG’s BRCGS certification and overall Quality Management System. This position works collaboratively with Quality, Operations, Product Development, Sales, and Supply Chain to develop, implement, and maintain systems that meet BRCGS, HACCP, and QMS requirements. Responsibilities include managing documentation, following up on gap analysis activities, conducting internal audits, and preparing the organization for BRCGS and other QMS-related audits. This role ensures IBG’s products, processes, and systems remain audit ready for both initial certification and ongoing surveillance

This is a temporary full time position until Dec 31st, 2026.

Responsibilities:

Core QMS & BRCG ownership: 30%

• Establish, implement and maintain SOPs, forms and documents related to BRCG or QMS processes to ensure all technical, regulatory and certification related details are defined and can be verified in production.
• Ensure the QMS & BRCG remain compliant with external standards and regulatory requirements, certification schemes and customer requirements.

Documentation Control and Change management: 10%

• Administer the electronic QMS/Documentation control platform
• Control creation, review, approval, issuance and obsolescence of documents and records, maintain archives and retention
• Manage change control for QMS documents and when needed produce/process documentation, ensuring impact assessment and proper approvals

Audits, CAPA and compliance monitoring: 20%

• Plan, schedule and coordinate internal audit programs and support/host external audits, customer and regulatory.
• Track nonconformities, manage corrective and preventative actions (CAPA) through to closure and verify effectiveness

Training and user support: 20%

• Provide QMS training and onboarding
• Coordinate training records in the QMS
• Act as internal subject matter expert and first-line support for QMS & BRCG questions and issues.

Performance, reporting and improvement: 20%

• Define and track key quality. BRCG and QMS performance indicators
• Prepare inputs and reports for management on BRCG and QMS performance, opportunities and improvement plans.

Assist in BRCGS implementation activities including:

• Conduct or support gap analyses against BRCGS requirements.
• Support customer complaint investigations and follow up on corrective and preventive actions, ensuring alignment with BRCGS and QMS expectations.

Qualifications:

Education

• B.Sc. in Chemistry, Food Science, Microbiology, or related field, or relevant College Diploma.

Experience, Knowledge, Skills

• 2–3 years of experience in Quality, Food Safety or Regulatory in food, cosmetics, consumer goods or related manufacturing or distribution environment.
• Hands on experience with BRCGS (or other GFSI recognized standard) implementation or maintenance, including documentation, internal audits and closure of findings.
• Practical experience working with HACCP plans (development, verification or maintenance).
• Experience working within a formal Quality Management System (e.g., ISO based) and ability to link it to BRCGS requirements.
• Knowledge of Canadian and USA regulations for cosmetics, consumer goods and OTC/drug products; understanding of Canadian and US labeling requirements.
• Experience working with 3rdparty testing laboratories and interpreting test reports.
• Strong documentation, recordkeeping and data entry skills within a QMS.
• Good communication, problem solving and follow up skills; ability to work effectively in cross functional team settings.

Competencies:

• Attention to Detail & Quality Focus
• Project Management & Organizational Skills
• Critical Thinking & Problem Solving
• Time Management & Adaptability
• Technical Knowledge & Analytical Ability
• Communication & Collaboration
• Audit & Compliance Capability
• Continuous Improvement Mindset

What we offer:

As an QMS Specialist, you will enjoy being part of an energetic and hands-on team, excited about beauty and home care. You will work with passionate and talented colleagues who inspire and support each other. We have fun and celebrate successes together, but we are also not afraid to roll up our sleeves and get the job done. We work hard and play hard!

On top of that you will get:

A competitive total rewards package with a salary range of $70,000-$80,000 depending on experience

A comprehensive health/dental and retirement savings plan with employer match

To work in a hybrid environment with the opportunity to work 2 days remotely

An international working environment full of energy, beauty and growth

Opportunities to grow, both personally and professionally.

Of course, a great bunch of colleagues.

Artificial Intelligence (AI) enabled tools may be used to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all final hiring decisions are made by authorized human personnel.

We are committed to creating an inclusive environment where diverse perspectives are valued and all employees have the opportunity to thrive. We welcome candidates from all backgrounds and experiences, and encourage applications from individuals of all races, ethnicities, religions, genders, sexual orientations, ages, abilities, and other identities. If you require accommodation at any stage of the hiring process, please let us know by contacting us at hr-northamerica@group-ibg.com so we can work with you to meet your needs.