Slot Attendant (Part-time Secondment, 3 months) - Port Perry
About the role
Great Blue Heron Casino & Hotel is seeking a Part-time Slot Attendant! This secondment is for 3 months and the end date is subject to change.
Under the direction of the Operations Supervisor, this position is responsible for creating a memorable experience for our guests by utilizing your boundless enthusiasm and exceptional customer service while handling jackpot payouts and responding to guest needs on the gaming floor. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures.
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:
- Prepares and pays jackpots including AML reporting requirements;
- Fills slot machine ticket printers;
- Completes machine holds for guests;
- Responds to guest needs (brief machine explanations);
- Completes bill exchanges;
- Responsible for balancing and maintaining float and jackpot payouts;
- Services slot machine malfunctions such as minor ticket jams;
- Ensures the highest levels of customer service;
- Assist and respond to all guests, and employees Performs other duties as assigned by the Operations Supervisor/Manager
Successful applicants will demonstrate the following qualifications:
- Completion of a high school diploma or equivalent.
- One (1) or more years of experience in customer service and handling cash (preferably large volumes)
- Excellent communication, multi-tasking, organizational, analytical, and problem-solving skills
- An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment. The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian
Slot Attendant (Part-time Secondment, 3 months) - Port Perry
About the role
Great Blue Heron Casino & Hotel is seeking a Part-time Slot Attendant! This secondment is for 3 months and the end date is subject to change.
Under the direction of the Operations Supervisor, this position is responsible for creating a memorable experience for our guests by utilizing your boundless enthusiasm and exceptional customer service while handling jackpot payouts and responding to guest needs on the gaming floor. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures.
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:
- Prepares and pays jackpots including AML reporting requirements;
- Fills slot machine ticket printers;
- Completes machine holds for guests;
- Responds to guest needs (brief machine explanations);
- Completes bill exchanges;
- Responsible for balancing and maintaining float and jackpot payouts;
- Services slot machine malfunctions such as minor ticket jams;
- Ensures the highest levels of customer service;
- Assist and respond to all guests, and employees Performs other duties as assigned by the Operations Supervisor/Manager
Successful applicants will demonstrate the following qualifications:
- Completion of a high school diploma or equivalent.
- One (1) or more years of experience in customer service and handling cash (preferably large volumes)
- Excellent communication, multi-tasking, organizational, analytical, and problem-solving skills
- An ability to work in a physically demanding area and be familiar with a high-volume, fast paced, shift work environment. The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian