BRAND: Nike

POSITION: VM Coach

LOCATION: TEC

Who are we?

Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the Visual Merchandising Coach is pivotal in leading the future of Nike Retail Stores within the company.

We are looking for someone who is ambitious, would thrive in a ‘start-up’ environment and who has the knowledge, experience and drive to contribute to our mission to build a best- in- class workplace.

Are you Ready?

The Coach’s mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. The Coach is a natural leader and supports the Head Coach in the daily operations of the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Duties of Responsibilities (DOR)

Visual Merchandising:

• Create visual impact with mannequins, floor displays and merchandise presentation to enhance the customer experience.
• Analyze sales reports to identify sales opportunities through category performance.
• Successfully execute new initiatives, floor sets, mannequin changes, promotional set-up
• Accountable for sales floor standards (replenishment, folding standards, size runs etc.)
• Maintain & ensure visual equipment meets brand standards (sale signage, shelves, hangers, fixtures etc.)
• Work effectively with the Back of House team to create efficiencies in receiving process, effective replenishment, and back stock organization,
• Builds and maintains knowledge of visual merchandise strategies and current trends.
• Train and coach visual standards to store athletes to maintain visual fundamentals.

Store Operations

• Monitor daily operational procedures and ensure the successful operation of the store on the sales floor.
• Communicate and execute action plans to Athletes on company initiatives, events, or promotions.
• Provide consistent coaching on sales, product knowledge and selling steps to ensure the highest level of customer service and sales.
• Role model and empower team to provide a customer-first experience that promotes a sales and service culture.
• Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
• Hold Associates accountable for compliance to all company policies and procedures.
• Role model 100% compliance to all Health and Safety, Harassment and Loss Prevention regulations, policies, and procedures.
• Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable.
• Support the recruitment of Associates as needed, including pre-screens and interviews.
• Open and close the store following established procedure.

Minimum Qualifications

• Minimum of 2 years experience in a retail leadership role.
• Minimum of 2 years experience in Visual Merchandising.
• Ability to motivate, train, and coach others to a higher level of success and accountability.
• Proficient in Microsoft Office products and retail business systems.
• Ability to work weekends, evenings and holidays as needed.

We thank all applicants for your interest in this position however, only those candidates that meet our qualifications will be contacted for an interview.

We are an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.