Top Benefits
About the role
Positions Available:
#1
Work Schedule:
Fridays from 11:45 PM to 8:00 AM and Sundays from 3:45 PM to 12:00 AM
Closing Date:
Tuesday, September 2 at 5:00 PM EST
We are pleased to invite applications from qualified internal candidates for the position of Residential Housing Worker. In alignment with our commitment to employee growth and career advancement, priority consideration will be given to current staff members before external applicants are reviewed.
About the Role
As a Housing
Support Worker, you will be responsible for:
-
Youth Support & Engagement:
Welcome and build trusting relationships with youth through
compassionate, non-judgmental, trauma-informed support. -
Crisis Intervention & Case Management: Respond to crisis
situations
calmly and confidently with de-escalation techniques and appropriate intervention strategies. -
Operational Support: Support daily operations including reception and thorough documentation (e.g., shift change notes, safety plans, care plans incident reports),
-
Teamwork & Collaboration: Work closely with youth to address goals, safety, and care plans.
What You Bring
-
Education: Post-secondary degree or diploma in Social Services or an equivalent combination of education, experience, and training will be considered. Current First Aid and CPR Certification is required.
-
Experience: 3+ years of experience supporting youth or marginalized populations in high-needs settings.
-
Lived & Professional Experience: Lived experience as a 2SLGBTQIA+ individual and experience working with marginalized populations, especially within the 2SLGBTQIA+ community.
-
Knowledge Base: Housing First for Youth model, harm reduction models, Toronto Shelter Standards, and SMIS. Familiarity with TREAT is considered an asset.
-
Diversity, Equity, Inclusion, and Anti-Racism/Anti-Oppression (ARAO):
Demonstrated through strong communication skills, cultural awareness, and the ability to navigate diverse environments while promoting fairness and inclusive practices.
Why Work with Us?
-
A welcoming, inclusive environment where your voice matters.
-
The opportunity to make a lasting impact in the lives of 2SLGBTQIA+ youth.
-
Flexible scheduling that fits your life.
-
Growth opportunities in a mission-driven organization.
What We Need
-
Satisfactory Vulnerable Sector Police Check clearance.
-
Legal eligibility to work in Canada.
Eligibility**:**
All employees are welcome to apply—whether you've
completed your 3-month probationary period or are currently working at the house.
This timeframe gives you the opportunity to settle into your role, build strong connections with your team, and showcase your skills and contributions. It also helps ensure smooth operations for FoR as we continue to grow together.
If you’ve reached this milestone, we encourage you to take the next step—we can’t wait to see where your journey with us leads!
How to Apply
To ensure a fair and efficient hiring process, we kindly ask that all applications be submitted directly through the job posting link.
Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodation at any stage, please inform our People and Culture team.
Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.
Apply by August 26 and help us create brighter futures for 2SLGBTQIA+ youth.
We cannot wait to hear from you!
About Friends of Ruby
Friends of Ruby is dedicated to the progressive well-being of 2SLGBQTIA+ youth (aged 16-29) through mental health services, social services and housing. Our approach is comprehensive, involving mind, body, and community – wherever you are on your personal journey.
Our vision – a world where all lesbian, gay, bisexual, transgender, queer, intersex and two-spirit young people feel validated, involved and feel empowered to lead healthier lives.
The Friends of Ruby Drop-In Centre at 489 Queen St. East is a welcoming and supportive space in downtown Toronto for 2SLGBTQIA+ youth aged 16-29 to create community and access free resources and services. We are open Monday to Friday from 11 AM to 6:30 PM. The Drop-In Center offers meals, supplemental groceries, activities, support groups and community. We offer barrier-free one-on-one counselling, support with gender identity and sexual orientation, and help to access housing, health care, and employment.
Our Drop-In Center is Located at 489 Queen St. East, LL01
Friends of Ruby was founded in 2014 by Egale Canada as Egale Youth Services to meet the needs of 2SLGBQTIA+ youth in the Greater Toronto Area. In 2019, Friends of Ruby became an independent charity.
Top Benefits
About the role
Positions Available:
#1
Work Schedule:
Fridays from 11:45 PM to 8:00 AM and Sundays from 3:45 PM to 12:00 AM
Closing Date:
Tuesday, September 2 at 5:00 PM EST
We are pleased to invite applications from qualified internal candidates for the position of Residential Housing Worker. In alignment with our commitment to employee growth and career advancement, priority consideration will be given to current staff members before external applicants are reviewed.
About the Role
As a Housing
Support Worker, you will be responsible for:
-
Youth Support & Engagement:
Welcome and build trusting relationships with youth through
compassionate, non-judgmental, trauma-informed support. -
Crisis Intervention & Case Management: Respond to crisis
situations
calmly and confidently with de-escalation techniques and appropriate intervention strategies. -
Operational Support: Support daily operations including reception and thorough documentation (e.g., shift change notes, safety plans, care plans incident reports),
-
Teamwork & Collaboration: Work closely with youth to address goals, safety, and care plans.
What You Bring
-
Education: Post-secondary degree or diploma in Social Services or an equivalent combination of education, experience, and training will be considered. Current First Aid and CPR Certification is required.
-
Experience: 3+ years of experience supporting youth or marginalized populations in high-needs settings.
-
Lived & Professional Experience: Lived experience as a 2SLGBTQIA+ individual and experience working with marginalized populations, especially within the 2SLGBTQIA+ community.
-
Knowledge Base: Housing First for Youth model, harm reduction models, Toronto Shelter Standards, and SMIS. Familiarity with TREAT is considered an asset.
-
Diversity, Equity, Inclusion, and Anti-Racism/Anti-Oppression (ARAO):
Demonstrated through strong communication skills, cultural awareness, and the ability to navigate diverse environments while promoting fairness and inclusive practices.
Why Work with Us?
-
A welcoming, inclusive environment where your voice matters.
-
The opportunity to make a lasting impact in the lives of 2SLGBTQIA+ youth.
-
Flexible scheduling that fits your life.
-
Growth opportunities in a mission-driven organization.
What We Need
-
Satisfactory Vulnerable Sector Police Check clearance.
-
Legal eligibility to work in Canada.
Eligibility**:**
All employees are welcome to apply—whether you've
completed your 3-month probationary period or are currently working at the house.
This timeframe gives you the opportunity to settle into your role, build strong connections with your team, and showcase your skills and contributions. It also helps ensure smooth operations for FoR as we continue to grow together.
If you’ve reached this milestone, we encourage you to take the next step—we can’t wait to see where your journey with us leads!
How to Apply
To ensure a fair and efficient hiring process, we kindly ask that all applications be submitted directly through the job posting link.
Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodation at any stage, please inform our People and Culture team.
Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.
Apply by August 26 and help us create brighter futures for 2SLGBTQIA+ youth.
We cannot wait to hear from you!
About Friends of Ruby
Friends of Ruby is dedicated to the progressive well-being of 2SLGBQTIA+ youth (aged 16-29) through mental health services, social services and housing. Our approach is comprehensive, involving mind, body, and community – wherever you are on your personal journey.
Our vision – a world where all lesbian, gay, bisexual, transgender, queer, intersex and two-spirit young people feel validated, involved and feel empowered to lead healthier lives.
The Friends of Ruby Drop-In Centre at 489 Queen St. East is a welcoming and supportive space in downtown Toronto for 2SLGBTQIA+ youth aged 16-29 to create community and access free resources and services. We are open Monday to Friday from 11 AM to 6:30 PM. The Drop-In Center offers meals, supplemental groceries, activities, support groups and community. We offer barrier-free one-on-one counselling, support with gender identity and sexual orientation, and help to access housing, health care, and employment.
Our Drop-In Center is Located at 489 Queen St. East, LL01
Friends of Ruby was founded in 2014 by Egale Canada as Egale Youth Services to meet the needs of 2SLGBQTIA+ youth in the Greater Toronto Area. In 2019, Friends of Ruby became an independent charity.