About the role
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
Summary Reporting to the Coordinator/Manager, the Language Assessor administers a variety of Canadian Language Benchmark-based language assessment tools to clients and refers them to language training options that meet their needs and preferences in the local community within the region of service. Casual Assessors are required to work out of designated Language Assessment Centre sites and itinerant sites in Peel, Halton, Dufferin regions.
Duties & Responsibilities Assessment and Referral
- Support the language assessment and referral services model and ensure maintenance of the operating standards and protocols at all locations
- Screen clients for eligibility for language training programs based on immigration status, age and learning history
- Administer full CLB standardized tests to assess the language skills of eligible clients
- Provide thorough needs assessments of clients applying for language classes
- Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences
- Provide referrals/ placement of clients to appropriate program procedures using the HARTs database and CLARS protocols
- Inform clients of the need to collect data for statistical and program planning purposes ensuring that client privacy is protected under the conditions of the Privacy Act
- Respond to client inquiries by phone and in person regarding training programs and offer orientation assistance
- Provide information regarding training programs to clients whose needs and goals have changed
- Ensure a consistent, warm and welcoming approach to the reception of all clients on-site at itinerant locations
- Report sensitive situations and issues to coordinator in a timely manner, providing unbiased, detailed background to inform positive consultation
Support/Client File Maintenance/Reports
- Ensure accuracy of data input according to funders’ requirements
- Liaise with training providers, co-workers and manager regarding general inquiries and client placement
- Act as a resource for information regarding programs available within the area by collecting and collating resources available from settlement and training organizations
- Undertake other duties as assigned by coordinator
Qualifications
- CLBPA and/or CLBPT training and certifications are preferred
- Training and/or certification in the CLB-LPT and ELTPA an asset
- Bachelor's Degree and certificate in English language teaching required
- TESL ON language instructor accreditation is an asset
- Demonstrated knowledge of the process of second language acquisition
- Demonstrated teaching, assessment/interviewing experience in the Adult Education field
- Knowledge of the various training programs for newcomers and other clients that are available in the region and a clear understanding of the eligibility requirements for acceptance into these programs
- Sensitivity to the diverse needs of adult learners and the multicultural community
- Strong interpersonal, problem-solving solving and organizational skills
- Languages in addition to English are an asset
- Excellent communication skills in oral and written English
- Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs
- Must be willing to work day and evening shifts
- Must be willing to work in person at Achēv sites
We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca
About Achēv
Achēv is a leading charitable organization that delivers employment, settlement, language, women, youth and technology solutions services in the GTA, throughout Canada and abroad, that is committed to creating faster paths to prosperity for clients. Each year, our dedicated team of 500 staff serves over 100,000 clients through virtual services and multiple in-person locations across the Greater Toronto Area. We are committed to making a positive and lasting difference in the diverse communities we serve.
About the role
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
Summary Reporting to the Coordinator/Manager, the Language Assessor administers a variety of Canadian Language Benchmark-based language assessment tools to clients and refers them to language training options that meet their needs and preferences in the local community within the region of service. Casual Assessors are required to work out of designated Language Assessment Centre sites and itinerant sites in Peel, Halton, Dufferin regions.
Duties & Responsibilities Assessment and Referral
- Support the language assessment and referral services model and ensure maintenance of the operating standards and protocols at all locations
- Screen clients for eligibility for language training programs based on immigration status, age and learning history
- Administer full CLB standardized tests to assess the language skills of eligible clients
- Provide thorough needs assessments of clients applying for language classes
- Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences
- Provide referrals/ placement of clients to appropriate program procedures using the HARTs database and CLARS protocols
- Inform clients of the need to collect data for statistical and program planning purposes ensuring that client privacy is protected under the conditions of the Privacy Act
- Respond to client inquiries by phone and in person regarding training programs and offer orientation assistance
- Provide information regarding training programs to clients whose needs and goals have changed
- Ensure a consistent, warm and welcoming approach to the reception of all clients on-site at itinerant locations
- Report sensitive situations and issues to coordinator in a timely manner, providing unbiased, detailed background to inform positive consultation
Support/Client File Maintenance/Reports
- Ensure accuracy of data input according to funders’ requirements
- Liaise with training providers, co-workers and manager regarding general inquiries and client placement
- Act as a resource for information regarding programs available within the area by collecting and collating resources available from settlement and training organizations
- Undertake other duties as assigned by coordinator
Qualifications
- CLBPA and/or CLBPT training and certifications are preferred
- Training and/or certification in the CLB-LPT and ELTPA an asset
- Bachelor's Degree and certificate in English language teaching required
- TESL ON language instructor accreditation is an asset
- Demonstrated knowledge of the process of second language acquisition
- Demonstrated teaching, assessment/interviewing experience in the Adult Education field
- Knowledge of the various training programs for newcomers and other clients that are available in the region and a clear understanding of the eligibility requirements for acceptance into these programs
- Sensitivity to the diverse needs of adult learners and the multicultural community
- Strong interpersonal, problem-solving solving and organizational skills
- Languages in addition to English are an asset
- Excellent communication skills in oral and written English
- Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs
- Must be willing to work day and evening shifts
- Must be willing to work in person at Achēv sites
We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca
About Achēv
Achēv is a leading charitable organization that delivers employment, settlement, language, women, youth and technology solutions services in the GTA, throughout Canada and abroad, that is committed to creating faster paths to prosperity for clients. Each year, our dedicated team of 500 staff serves over 100,000 clients through virtual services and multiple in-person locations across the Greater Toronto Area. We are committed to making a positive and lasting difference in the diverse communities we serve.