We are seeking a motivated & confident Quality Specialist, responsible for implementing and upholding quality standards, contributing to established processes that support front & back-end home building issues and deliver Caivan’s marquis Pre-Delivery Inspections.

This is a client-facing, in-person position for a motivated professional with a strong drive to produce a quality experience and make a meaningful impact.

The ideal candidate is detail-oriented, solutions-driven, and passionate about continuous improvement, with a strong ability to build trust with homeowners and internal teams alike.

Why Caivan?

Industry Leading Wages

Annual Paid Operations Shutdown (in addition to Paid Vacation Days)

Complimentary Daily Lunch Program

Annual Safety Boot Allowance

Vehicle Allowance

Onsite Training & Development Programs

Company-Paid Health & Dental Coverage

Coordinating Benefits

Life Insurance where applicable

Group Benefits & Perks (including Goodlife & Bell Mobile)

Use of ADP (HR Portal) – easily access your employee information, paystubs & schedule time off

Recognition Programs (contributions, milestones etc.)

Bi-Weekly Payments directly to your bank account

You will Bring

• Post-Secondary education in Construction Management or a related field considered an asset
• Minimum 3 years of experience in a similar role within residential home construction
• Proficiency with Tarion’s Construction Performance Guidelines
• Familiarity with Ontario Building Code (OBC) considered an asset
• Comfortable with using smartphones, tablets, or computers to record, review, and communicate Inspection information
• Strong understanding of new home construction, from framing to closing

Exceptional Skills Required

• Strong communication and interpersonal skills, with the ability to confidently engage Homeowners, Trades, and internal Teams
• Analytical mindset with the ability to identify trends, root causes, and improvement opportunities
• Proven problem-solving skills with a proactive, solution-oriented approach
• Keen attention to detail, including fit, finish, and overall product quality
• Strong organizational and reporting skills, with the ability to prioritize effectively
• Positive, Team-oriented attitude with the ability to work independently and take ownership
• Practical construction knowledge and hands-on aptitude are assets
• Demonstrated commitment to Built-In Quality principles and continuous improvement

Key Responsibilities

• Conduct process confirmations at key milestones during the production schedule
• Host homeowners and deliver best-in-class Pre-Drywall Walk & PDI experiences
• Complete quality Inspections and generate clear work orders for trade partners
• Verify that work is completed per-plan, scope, and customer-signed selections
• Identify recurring deficiencies, perform root cause analysis, and recommend sustainable corrective actions
• Support and promote Caivan’s Health & Safety Program on site
• Train and educate internal teams and trade partners on quality expectations and best practices
• Collaborate with Team Leads to strengthen and evolve Built-In Quality processes
• Represent Caivan’s values and act as a trusted ambassador of our quality standards and customer experience
• Perform other duties as required

Working Conditions

• The job description implies the performance of repetitive tasks
• PPE is required at all times in field settings (steel toes & a hard hat)
• The position is situated on a busy, high-volume construction site with constant activity, including large machinery

The compensation range for this role is $102,500 annually.

We carefully review all applications and will contact candidates whose skills, experience, and qualifications most closely align with the requirements of the position.

We are committed to providing an inclusive recruitment process. If you require accommodation at any stage of the selection process, please contact Human Resources and we will work with you to meet your needs.

This position is available due to a current vacancy.