Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

Your Role in Supporting Our Members:

As a Director, Visa, you will lead the strategic planning and execution of Vancity’s credit card roadmap, business growth and profit targets, and aligning product innovation with organizational goals. You will guide cross-functional teams to deliver solutions that drive revenue and member value, while integrating market insights, technology trends, and user needs into product development. We’re seeking a visionary leader with deep experience in credit cards, financial services, product strategy, and cross-functional collaboration to shape the future of our Visa offerings.

This is a Full-time, Permanent role and will report directly to the Head of Products. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.

How You'll Make an Impact:

• Manage P&L for Visa portfolio ensuring growth and profitability goals are exceeded
• Leverage your strong analytical skills to drive account management and adjudication strategies optimizing growth, profitability and member experience
• Leading credit card roadmap development aligned with organizational goals
• Guiding cross-functional teams to deliver revenue-generating, growth-balanced solutions
• Conducting market and technology research to inform product strategy
• Integrating strategic insight and user focus to shape high-impact products
• Administering planning and development to drive innovation across products and services
• Creating research proposals with clear objectives, applications and resource plans
• Collaborating with engineers, designers and stakeholders to define product specifications
• Partnering with leadership to design marketing strategies that generate business impact
• Managing project scope, timing, budgets and risks to ensure quality outcomes
• Preparing and launching product updates and introductions

What You’ll Bring to the Team:

• Bachelor’s degree in business, finance, marketing, or a related field. MBA an asset.
• 8-10 years of experience in P&L ownership, product strategy, financial services, or payments, with 5+ years in a leadership role
• Strong experience with Visa or other payment network partnerships
• Possessing strong knowledge of credit card products, market trends, and competitive analysis.
• Demonstrating experience in leading cross-functional teams and managing complex projects
• Familiarity with agile product development methodologies
• Strong understanding of digital transformation in financial services

Extra Skills That Set You Apart:

• Master’s degree in a relevant field
• Experience in marketing growth strategy development

You’ll Thrive Here If You Are:

• Strategic – You see the big picture and align product vision with business goals
• Collaborative – You build strong relationships across teams and lead with influence
• Insightful – You leverage data and market trends to inform decisions and drive innovation
• Adaptable – You thrive in a fast-paced environment and embrace change
• Purpose-driven – You’re passionate about creating products that make a positive impact

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:
This role offers a salary range of $150,000 to $181,200 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
• Generous Vacation: New employees start with 3–4 weeks of vacation per year, with additional days earned over time
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.