Senior Services Specialist [Local History]
About the role
Job Number:
J0426-0539
Posting Date:
May 7, 2026
Closing Date:
May 15, 2026
Job Title:
Senior Services Specialist [Local History]
Branch/Department:
Toronto Reference Library
Division:
Service Development & Innovation
Assignment:
Local History
Employment Type:
Permanent Full Time
Status:
Full-Time
Hours per week:
35
# of Open Positions:
1
Work Schedule (Week1):
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Off
Sunday: Off
Work Schedule (Week2):
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Off
Sunday: Off
Salary:
$96,969.60 - $109,582.20/Year
Pay Band:
PE022
New vacancy:
No
About TPL
Toronto Public Library (TPL) is North America’s busiest public library system. TPL employs approximately 2,400 staff who provide high quality library services to the people of Toronto across 100 locations.
Assignment/Area of Expertise: Local History
Specific Position Information: The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.
Hours per week and Schedule of Work: (Hours and Schedule of work are subject to change in accordance with Article 19): 35 hours per week. Evenings & Saturdays may be required.
Job Summary:
To provide direct and indirect customer service, special service planning, leadership and expertise at the system level and to coordinate the divisional and cross-divisional delivery of a targeted service.
Duties:
Under the general direction of the designated manager, the position is responsible for:
Leadership Functions:
- providing expert information in the planning process related to specific area of expertise
- developing service plans related to specific area of expertise, including cross-divisional initiatives, and leading associated change management processes
- developing standards and performance measures
- developing evaluation methodologies and evaluating performance and outputs
- leading or participating in project teams and committees
- preparing reports and presentations related to the specific area of expertise
- developing and implementing training programs related to area of expertise
- establishing and fostering contacts in the community related to area of expertise
- identifying pertinent trends related to the specific area of expertise and disseminating awareness of new research and developments
- providing leadership and acting, as required, as Library spokesperson in the specific area of expertise with respect to the media and community or professional organizations
- coaching, mentoring and maintaining liaison with branch and department staff
Service Functions:
- providing information services
- leading or participating in the processes for development of information tools related to specific area of expertise at the system level
- taking the lead or participating in the development of grant and funding proposals related to the specific area of expertise
- participating in system collection development related to the specific area of expertise
- planning, conducting and evaluating individual programs and events
- performing various duties at the branch, area or system level such as associated collection development and community outreach.
Qualifications:
- Graduate degree in Library or Information Science from an accredited institution or equivalent education
- Minimum of four (4) years' professional public library experience, including a minimum of two (2) years in the area of expertise [Local History]
- Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
- Professional skills, including in-depth knowledge of special service area and analytical/research skills
- Experience and/or training in project management
- Proven leadership, interpersonal, communication, presentation and planning skills
- Proven coaching and training skills
- Proven ability to allocate work and direct, organize and motivate staff
- Strong interpersonal skills and the proven ability to work cooperatively with staff at all levels
- Proven ability to exercise sound judgement and flexibility.
The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.
ACCOMMODATION:
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
APPLICATION PROCESS:
Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.
All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Not the right fit? Search for Services Specialist [Local History] jobs in Toronto, ON
Similar Jobs
Senior Services Specialist [Local History]
About the role
Job Number:
J0426-0539
Posting Date:
May 7, 2026
Closing Date:
May 15, 2026
Job Title:
Senior Services Specialist [Local History]
Branch/Department:
Toronto Reference Library
Division:
Service Development & Innovation
Assignment:
Local History
Employment Type:
Permanent Full Time
Status:
Full-Time
Hours per week:
35
# of Open Positions:
1
Work Schedule (Week1):
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Off
Sunday: Off
Work Schedule (Week2):
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Off
Sunday: Off
Salary:
$96,969.60 - $109,582.20/Year
Pay Band:
PE022
New vacancy:
No
About TPL
Toronto Public Library (TPL) is North America’s busiest public library system. TPL employs approximately 2,400 staff who provide high quality library services to the people of Toronto across 100 locations.
Assignment/Area of Expertise: Local History
Specific Position Information: The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.
Hours per week and Schedule of Work: (Hours and Schedule of work are subject to change in accordance with Article 19): 35 hours per week. Evenings & Saturdays may be required.
Job Summary:
To provide direct and indirect customer service, special service planning, leadership and expertise at the system level and to coordinate the divisional and cross-divisional delivery of a targeted service.
Duties:
Under the general direction of the designated manager, the position is responsible for:
Leadership Functions:
- providing expert information in the planning process related to specific area of expertise
- developing service plans related to specific area of expertise, including cross-divisional initiatives, and leading associated change management processes
- developing standards and performance measures
- developing evaluation methodologies and evaluating performance and outputs
- leading or participating in project teams and committees
- preparing reports and presentations related to the specific area of expertise
- developing and implementing training programs related to area of expertise
- establishing and fostering contacts in the community related to area of expertise
- identifying pertinent trends related to the specific area of expertise and disseminating awareness of new research and developments
- providing leadership and acting, as required, as Library spokesperson in the specific area of expertise with respect to the media and community or professional organizations
- coaching, mentoring and maintaining liaison with branch and department staff
Service Functions:
- providing information services
- leading or participating in the processes for development of information tools related to specific area of expertise at the system level
- taking the lead or participating in the development of grant and funding proposals related to the specific area of expertise
- participating in system collection development related to the specific area of expertise
- planning, conducting and evaluating individual programs and events
- performing various duties at the branch, area or system level such as associated collection development and community outreach.
Qualifications:
- Graduate degree in Library or Information Science from an accredited institution or equivalent education
- Minimum of four (4) years' professional public library experience, including a minimum of two (2) years in the area of expertise [Local History]
- Understanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service
- Professional skills, including in-depth knowledge of special service area and analytical/research skills
- Experience and/or training in project management
- Proven leadership, interpersonal, communication, presentation and planning skills
- Proven coaching and training skills
- Proven ability to allocate work and direct, organize and motivate staff
- Strong interpersonal skills and the proven ability to work cooperatively with staff at all levels
- Proven ability to exercise sound judgement and flexibility.
The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.
ACCOMMODATION:
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
APPLICATION PROCESS:
Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.
All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Not the right fit? Search for Services Specialist [Local History] jobs in Toronto, ON