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Operations Manager (Warehousing)

Mississauga, Ontario, Canada
Senior Level
Full-Time

About the role

Basic Function and Scope of Responsibilities

Reporting to the Senior Manager, Operations & Solutions, Warehouse & Distribution, the Operations Manager is responsible for overseeing the day-to-day operations of the distribution center, ensuring optimal performance across all key performance indicators (KPIs). This role plays a critical part in workforce planning, operational efficiency, and maintaining high standards in health and safety, sustainability, and facility management. The Operations Manager will lead multiple functional areas including receiving, shipping, inventory control, value-added services (VAS), and returns, while driving productivity, accuracy, and continuous improvement initiatives.

Principal Tasks/Responsibilities

Drive operational KPIs to ensure efficiency, accuracy, and service excellence across the distribution center. Oversee staffing requirements and workforce planning across all departments (receiving, shipping, inventory, VAS, and returns) Ensure proper resource allocation and productivity measurement to meet operational targets Maintain adherence to environmental KPIs, health and safety regulations, and housekeeping standards Uphold company policies, procedures, and cost-control initiatives while maintaining quality standards Identify and implement process improvements to enhance operational efficiency Excellent communication and interpersonal skills with the ability to build relationships across teams and with external partners Coaching/ Mentoring and developing direct reports (supervisors) Accountable for billing and following contract protocols Accountable for labour management in alignment with P&L Accountability for Building and MHE PMs Staff training is compliant with OSHA regulations (licences, certifications, etc.)

Process and efficiency improvement (CI mindset)

Requirements: Strong business acumen with knowledge of warehouse operations and P&L management WMS, TMS, O365, Attendance/Dock Management Systems Advanced Excel skills Strong communication skills verbal and written Strong math skills, problem-solving, and attention to detail Time management and leadership skills Ability to lead, train, evaluate and support a team Experience delegating tasks and meeting operational targets Prior experience in distribution or manufacturing

About Bicycle Health

Hospitals and Health Care
201-500

There’s a moment you realize that you can’t continue like this. You want better days, better relationships, and more possibilities.

When you’re in the depths of opioid use disorder (OUD), it takes strength and courage to act on that moment. At Bicycle Health, we believe that choosing to start recovery creates hope in the face of hardship.

With us, your care begins as soon as you reach out. Most patients get an appointment on the same day or the day after. Our personalized care and medication plans offer professional support and suboxone to control withdrawal. On your best days and your worst days, we’re always here for you.

About 95% of patients end problematic opioid use within just one week. And 88% of patients who have been in care with us for a year or more see positive outcomes including easier days, steady employment, and healthier relationships.

No one does this alone. Our community of doctors, care providers, and support groups are available every day. With regular check-ins, we’ll work with you to update your care as you make progress.

We know that with the right treatment, you can overcome OUD and build a life you love.

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