Customer Service Clerk - Casual
Top Benefits
About the role
Job No: DLC151
Location: Lake Country, BC
About the Opportunity
The District of Lake Country has an exciting opportunity for a casual Customer Service Clerk, based in Lake Country, BC.
Reporting to the Manager of Corporate Administration, you will be responsible for clerical assistance, including records management as well as knowledgeable, courteous, and efficient customer service for internal and external customers.
Your responsibilities include, but are not limited:
-
Receive complaints and requests and forwarding to the appropriate department or agency for response
-
Proficiency in receiving and processing payments including postdate cheque batching and EFT’s
-
Ability to book municipal facilities and program spaces and sell theatre tickets, bus passes, dog tags, etc.
More About You
To qualify for this role, you must have a minimum of one year toward a college diploma in office administration, business administration, public administration, or a related field. Additionally, one year experience in a municipal setting is required.
As our ideal candidate, you have the skills and ability to tactfully deal with internal and public inquiries with courtesy when explaining or exchanging information. In addition you have sound organization and time management skills.
Above all, we value a collaborative attitude and exceptional communication skills, fostering positive working relationships with staff and tactfully conveying information and policies to the public.
About the Benefits
-
You will receive a competitive salary of $34.00 per hour, plus 17.4% in-lieu of all benefits inclusive of sick time, vacation, statutory holidays, and pension
-
Flexibility to accept work shifts as they fit into your personal schedule
-
Opportunity to join our collaborative, supportive, and inclusive work culture
This position will remain posted until Wednesday May 20 2026 at 4:00pm**.**
We thank all applicants for their interest, however, only those selected for further consideration will be contacted. The District of Lake Country is committed to being an equal opportunity employer who embraces and respects diversity.
About Us
Situated within the unceded territory of squilx”/syilx (Okanagan) peoples, Lake Country is a vibrant community of approximately 15,000 citizens and is located in the heart of the rapidly growing Okanagan Valley. Lake Country is less than a half hour drive from downtown Kelowna and mere minutes to beautiful orchards, wineries, farms and the serenity of the Okanagan lakes. Lake Country is in close proximity to the Kelowna International Airport and the University of British Columbia – Okanagan. Residents enjoy hot summers and temperate winters with boundless opportunities for year-round recreation – from water sports to cycling, golfing, skiing, hiking and much more. If you are searching to relocate to a community that truly has it all, join our team and experience ‘Life. The Okanagan Way!’
Not the right fit? Search for Customer Service Clerk jobs in Lake Country, BC
About District of Lake Country
The District of Lake Country is located near the centre of the Okanagan Valley and is made up of four distinct neighbourhood communities: Oyama, Winfield, Carr's Landing and Okanagan Centre. Lake Country is a beautiful, unique place, rich in its own cultural history.
The District was incorporated as a municipality on May 2, 1995. Shortly after incorporation, a referendum was held and the residents decided to maintain their four, distinct neighbourhood communities. The result was the formation of the only municipality in British Columbia that currently utilizes a neighbourhood constituency system. This allows each of the four neighbourhood communities to elect one Councillor, with the mayor and two councillors-at-large being elected by all the residents of the District.
Similar Jobs
Customer Service Clerk - Casual
Top Benefits
About the role
Job No: DLC151
Location: Lake Country, BC
About the Opportunity
The District of Lake Country has an exciting opportunity for a casual Customer Service Clerk, based in Lake Country, BC.
Reporting to the Manager of Corporate Administration, you will be responsible for clerical assistance, including records management as well as knowledgeable, courteous, and efficient customer service for internal and external customers.
Your responsibilities include, but are not limited:
-
Receive complaints and requests and forwarding to the appropriate department or agency for response
-
Proficiency in receiving and processing payments including postdate cheque batching and EFT’s
-
Ability to book municipal facilities and program spaces and sell theatre tickets, bus passes, dog tags, etc.
More About You
To qualify for this role, you must have a minimum of one year toward a college diploma in office administration, business administration, public administration, or a related field. Additionally, one year experience in a municipal setting is required.
As our ideal candidate, you have the skills and ability to tactfully deal with internal and public inquiries with courtesy when explaining or exchanging information. In addition you have sound organization and time management skills.
Above all, we value a collaborative attitude and exceptional communication skills, fostering positive working relationships with staff and tactfully conveying information and policies to the public.
About the Benefits
-
You will receive a competitive salary of $34.00 per hour, plus 17.4% in-lieu of all benefits inclusive of sick time, vacation, statutory holidays, and pension
-
Flexibility to accept work shifts as they fit into your personal schedule
-
Opportunity to join our collaborative, supportive, and inclusive work culture
This position will remain posted until Wednesday May 20 2026 at 4:00pm**.**
We thank all applicants for their interest, however, only those selected for further consideration will be contacted. The District of Lake Country is committed to being an equal opportunity employer who embraces and respects diversity.
About Us
Situated within the unceded territory of squilx”/syilx (Okanagan) peoples, Lake Country is a vibrant community of approximately 15,000 citizens and is located in the heart of the rapidly growing Okanagan Valley. Lake Country is less than a half hour drive from downtown Kelowna and mere minutes to beautiful orchards, wineries, farms and the serenity of the Okanagan lakes. Lake Country is in close proximity to the Kelowna International Airport and the University of British Columbia – Okanagan. Residents enjoy hot summers and temperate winters with boundless opportunities for year-round recreation – from water sports to cycling, golfing, skiing, hiking and much more. If you are searching to relocate to a community that truly has it all, join our team and experience ‘Life. The Okanagan Way!’
Not the right fit? Search for Customer Service Clerk jobs in Lake Country, BC
About District of Lake Country
The District of Lake Country is located near the centre of the Okanagan Valley and is made up of four distinct neighbourhood communities: Oyama, Winfield, Carr's Landing and Okanagan Centre. Lake Country is a beautiful, unique place, rich in its own cultural history.
The District was incorporated as a municipality on May 2, 1995. Shortly after incorporation, a referendum was held and the residents decided to maintain their four, distinct neighbourhood communities. The result was the formation of the only municipality in British Columbia that currently utilizes a neighbourhood constituency system. This allows each of the four neighbourhood communities to elect one Councillor, with the mayor and two councillors-at-large being elected by all the residents of the District.