Manager, Occupational Health - Wellness - FTT
Top Benefits
About the role
Marketing Statement
Join a company that has been a part of moving Metro Vancouver for over 35 years.
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.
Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.
Come explore what makes us one of BC’s Top Employers!
Responsibilities
PRIMARY PURPOSE
Manages and participates in the development, implementation and delivery of the occupational health and wellness services for the rail division, including claims management, recover at work program, attendance support program, regulatory medical assessments, pre-employment screening, drug and alcohol biological monitoring, medical fitness for duty assessments, accommodations, and other health and wellness activities.
KEY ACCOUNTABILITIES
Collaborates with the Director on strategies and plans for the rail division’s occupational health services to address business requirements and ensure compliance with regulatory requirements.
Develops and implements tactics, procedures and processes to support functional requirements and effectively deliver timely services.
Manages and executes end-to-end processes for management of all WSBC claims, from initial assessment to protests, appeals, investigations, and decisions on files of varied complexity. Includes provision of all required information and documentation in accordance with WSBC submission deadlines.
Manages and carries out the development, implementation and delivery of the recover at work program, collaborating with managers, supervisors, employees, union representatives, insurers, doctors and other medical specialists on the development of plans to support employees in returning to and/or recovering at work in accordance with policies and other requirements.
Manages and oversees the development, implementation and delivery of the attendance support program, ensuring that managers and supervisors are oriented and receive the necessary support and guidance to effectively support attendance in their respective areas. Monitors attendance trends for the rail division, reviews and interprets related statistics, and makes recommendations.
Provides expertise and advice to business leaders on all aspects of the occupational support function, ensuring compliance with the relevant sections of the collective agreement, BCRTC’s health and safety policies, and regulations including: employment standards, human rights, and WorkSafe BC and Technical Safety BC. Oversees any audits and assessments to ensure program optimization and compliance.
Manages coordination of jobs demands analyses, medical assessments and pre-employment screening in accordance with regulatory and human resource requirements. Involves maintaining relationships with contracted doctors and assessment providers to confirm employee medical fitness for duty in an accurate and timely manner.
Oversees and coordinates implementation, within the rail division, of TransLink programs and initiatives such as those related to employee family assistance and wellness. Coordinates with business leaders, employees and program services providers as required.
Manages maintenance of all occupational health and attendance -related records, prepares reports on status of activities, and ensures all external reporting and submissions are in compliance with regulatory requirements. Leads department analyses by utilizing related metrics and KPIs. Monitors injury and attendance trends for the rail division. Reviews and interprets related statistics and makes recommendations.
Liaises with a wide range of external professionals, service providers, regulatory agencies, union representatives and other stakeholders to manage and carry out program services. Manages vendor contracts with service providers.
Performs research of best practice, trends and methods, and determines appropriate application to inform and keep current with BCRTC’s relevant programs, policies and initiatives.
Manages reporting staff, including selection, development, coaching, performance management, and other people management practices.
Qualifications
EDUCATION AND EXPERIENCE:
The requirements for this job are acquired through an undergraduate degree in a related discipline such as health care or disability management, plus six years of related experience in areas such as health care and disability management within a large, complex and multi-disciplinary organization.
OTHER REQUIREMENTS:
Advanced knowledge of the concepts, principles, practices and techniques pertaining occupational health, including WSBC claims management, return to work programs, and attendance management programs.
Advanced working knowledge of relevant regulations and internal policies and procedures.
Advanced communication and interpersonal skills to coordinate occupational health activities and processes with managers, supervisors, employees, and a wide range of external professionals and service providers.
Solid experience and understanding in the implementation of Health and Safety system software.
Solid analytical skills to assess and manage claims, and to prepare statistics on functional activities.
Excellent prioritizing, organizing and time management skills.
Advanced working knowledge of standard office software, including word processing, spreadsheets, presentations, web-based systems, research and project management skills
Disability management designation (CDMP) is preferred.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
This is a full-time temporary position.
Work Designation
Resident
This position works predominately on-site.
Rate of Pay
The salary for this position ranges from $107,200 - $160,800 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: November 20 2025
Closing Date: Open Until Filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Manager, Occupational Health - Wellness - FTT
Top Benefits
About the role
Marketing Statement
Join a company that has been a part of moving Metro Vancouver for over 35 years.
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.
Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.
When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.
Come explore what makes us one of BC’s Top Employers!
Responsibilities
PRIMARY PURPOSE
Manages and participates in the development, implementation and delivery of the occupational health and wellness services for the rail division, including claims management, recover at work program, attendance support program, regulatory medical assessments, pre-employment screening, drug and alcohol biological monitoring, medical fitness for duty assessments, accommodations, and other health and wellness activities.
KEY ACCOUNTABILITIES
Collaborates with the Director on strategies and plans for the rail division’s occupational health services to address business requirements and ensure compliance with regulatory requirements.
Develops and implements tactics, procedures and processes to support functional requirements and effectively deliver timely services.
Manages and executes end-to-end processes for management of all WSBC claims, from initial assessment to protests, appeals, investigations, and decisions on files of varied complexity. Includes provision of all required information and documentation in accordance with WSBC submission deadlines.
Manages and carries out the development, implementation and delivery of the recover at work program, collaborating with managers, supervisors, employees, union representatives, insurers, doctors and other medical specialists on the development of plans to support employees in returning to and/or recovering at work in accordance with policies and other requirements.
Manages and oversees the development, implementation and delivery of the attendance support program, ensuring that managers and supervisors are oriented and receive the necessary support and guidance to effectively support attendance in their respective areas. Monitors attendance trends for the rail division, reviews and interprets related statistics, and makes recommendations.
Provides expertise and advice to business leaders on all aspects of the occupational support function, ensuring compliance with the relevant sections of the collective agreement, BCRTC’s health and safety policies, and regulations including: employment standards, human rights, and WorkSafe BC and Technical Safety BC. Oversees any audits and assessments to ensure program optimization and compliance.
Manages coordination of jobs demands analyses, medical assessments and pre-employment screening in accordance with regulatory and human resource requirements. Involves maintaining relationships with contracted doctors and assessment providers to confirm employee medical fitness for duty in an accurate and timely manner.
Oversees and coordinates implementation, within the rail division, of TransLink programs and initiatives such as those related to employee family assistance and wellness. Coordinates with business leaders, employees and program services providers as required.
Manages maintenance of all occupational health and attendance -related records, prepares reports on status of activities, and ensures all external reporting and submissions are in compliance with regulatory requirements. Leads department analyses by utilizing related metrics and KPIs. Monitors injury and attendance trends for the rail division. Reviews and interprets related statistics and makes recommendations.
Liaises with a wide range of external professionals, service providers, regulatory agencies, union representatives and other stakeholders to manage and carry out program services. Manages vendor contracts with service providers.
Performs research of best practice, trends and methods, and determines appropriate application to inform and keep current with BCRTC’s relevant programs, policies and initiatives.
Manages reporting staff, including selection, development, coaching, performance management, and other people management practices.
Qualifications
EDUCATION AND EXPERIENCE:
The requirements for this job are acquired through an undergraduate degree in a related discipline such as health care or disability management, plus six years of related experience in areas such as health care and disability management within a large, complex and multi-disciplinary organization.
OTHER REQUIREMENTS:
Advanced knowledge of the concepts, principles, practices and techniques pertaining occupational health, including WSBC claims management, return to work programs, and attendance management programs.
Advanced working knowledge of relevant regulations and internal policies and procedures.
Advanced communication and interpersonal skills to coordinate occupational health activities and processes with managers, supervisors, employees, and a wide range of external professionals and service providers.
Solid experience and understanding in the implementation of Health and Safety system software.
Solid analytical skills to assess and manage claims, and to prepare statistics on functional activities.
Excellent prioritizing, organizing and time management skills.
Advanced working knowledge of standard office software, including word processing, spreadsheets, presentations, web-based systems, research and project management skills
Disability management designation (CDMP) is preferred.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
This is a full-time temporary position.
Work Designation
Resident
This position works predominately on-site.
Rate of Pay
The salary for this position ranges from $107,200 - $160,800 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: November 20 2025
Closing Date: Open Until Filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.