Position Summary

The Receptionist is responsible for a wide variety of clerical duties in support of Seabird Island which Includes communicating school related activities, greeting and screening students and parents, answering and transferring telephone calls organizing digital and paper filing systems. You will often be the first point of contact for potential students, parents, and staff, you contribute to a role in general office appearance, organization, and professional impression.

Work that Matters

Sq'éwqel (Seabird Island Band) is located 1 kilometer from Agassiz, BC on the beautiful Fraser River, 120 km east of Vancouver. We are dedicated to fostering a vibrant and resilient community. Our work spans a diverse range of services including housing, education, health, wellness, early childhood development, community infrastructure, and cultural vitalization. By joining our team, you will be part of an organization that values First Nations knowledge, promotes self-advocacy, and strives to create a holistic and culturally safe environment for all community members.

Become a part of our team and help us continue making meaningful impacts every day.

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Benefits and perks

• Access to internal training programs, professional development, and skill enhancement.

• Collaboration with an interdisciplinary team.

• Equitable hourly rates.

• Casual dress code.

What you’ll do

• Greet and assist students, parents, staff, and visitors with inquiries and concerns.

• Answer and direct incoming phone calls to the appropriate personnel or department.

• Ensure the reception area is tidy, welcoming, and properly stocked with supplies.

• Administer and manage outbound couriers, including priority post, packages, and other correspondence.

• Where necessary, assist in compiling data for various reports.

• Provide information to staff and/or clients about special activities.

• Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.

• Observe and report any security issues to supervisor.

• Take and record telephone, e-mail, or written message for staff members.

• Type forms, letters, reports, and memos as necessary.

• Receive various forms of paper correspondence.

• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.

Other Duties

• Additional responsibilities as needed to support the community and uphold our shared values.

• Other duties or responsibilities as assigned by your Manager, Director, Chief Administrative Officer, or Chief & Council.

What you bring

Qualifications

• Formal education or training in office administration or a related field. Other forms of post-secondary education and training, including teachings from Elders and Knowledge Keepers, will be considered.

• At least 2 years of relevant experience working within Indigenous communities, focusing on receptionist duties.

• Experience working with Indigenous communities and understanding of Indigenous cultures, traditions, and contemporary issues.

• Excellent communication and relationship-building skills

Cultural Competency:

• Deep understanding of Indigenous cultures, traditions, and contemporary issues.

• Experience working within Indigenous communities and applying culturally safe practices.

• Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities

Preferred

• Indigenous candidates are strongly encouraged to apply.
• Lived experience as a member of a First Nations community.
• Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics.
• Ability to respond quickly and professionally to community or colleague needs and inquiries.
• Excellent writing, editing, and verbal communication skills

Working / Special Conditions

• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check to ensure the safety and trust of the communities we serve. This check will be conducted every five years.

• Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.

Reports to:

Principal

Pre-employment screening

Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to receptionist. Please include references that can speak to your experience and skills.

Have a question about this position before you apply? Email careers@seabirdisland.ca.

Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.

We thank you for your interest. Only those selected for an interview will be contacted.