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Manager, Risk and Control

Co-operators1 day ago
Hybrid
Guelph, ON
Senior Level
full_time

Top Benefits

Training and development opportunities
Flexible work options and paid time off
Health and wellness programs

About the role

Company: CGIC
Department: P&C Business Enablement
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As the Risk and Control Manager you will be responsible for monitoring and assessing the design and operating effectiveness of operational controls for Property and Casualty business areas across all lines of business. You will make recommendations on improving processes and controls to mitigate risks associated with ongoing operations and strategic initiatives, ensuring operating effectiveness through continuous monitoring. You will work closely with stakeholders across the group of companies, at various levels of management, to ensure that P&C Insurance Solutions risk is appropriately managed.

How you will create impact:

  • Consulting with business partners to assess impacts of operations and strategic initiatives to identify risks, inform control development and minimize downstream impacts.
  • Developing impact assessments and risk management action plans, mitigating controls and ensuring accuracy and integrity of P&C Insurance Solutions operations
  • Creating and maintaining business processes and data flows, evaluating the effectiveness of controls, assessing process limitations and impacts, and designing new controls to minimize risks.
  • Testing and documenting the effectiveness of controls and assisting the business areas in developing plans to remediate identified weaknesses.
  • Building a high-performing team where learning, sharing knowledge and innovation is encouraged and valued.

How you will succeed:

  • You have an innovative mindset to improve operational risk and ability to influence change, with a focus on collaboration and alignment with department needs and strategies.
  • You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
  • You have strong communication skills to clearly convey messages and explore diverse points of view.
  • You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

  • You have five years of experience in Auditing, Project Management or Information Technology, with insurance industry knowledge in risk and regulatory compliance.
  • You have a post-secondary degree in Commerce, Business Administration, Information Technology or a related discipline.
  • You have excellent communication and negotiation skills, are an effective problem solver and have people leadership experience.
  • You have or are working towards the Chartered Insurance Professional (CIP) or Life Office Management Association (LOMA) designation(s).
  • You have strong working knowledge of audit methodologies, project management methodologies, flowcharting, control frameworks and risk management techniques.
  • Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know:

  • You will travel occasionally.
  • You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

About Co-operators

Financial Services
5001-10,000

As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.

We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.

With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.

Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.