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Senior Manager, Data Infrastructure & Analytics

Toronto, Ontario
Senior Level
full_time

Top Benefits

Competitive compensation package
Comprehensive health, dental, vision benefits
Employer-matched retirement savings

About the role

We’re looking for a Senior Manager, Data Infrastructure & Analytics , to play a pivotal role in shaping how data informs decision-making across our national Home Health portfolio. In this role, you’ll lead a team that directly influences how we deliver care, improve operations, and measure outcomes for clients, team members, and the organization.

This is a hands-on leadership position that combines technical depth with people leadership. You’ll design, maintain, and optimize our data warehouse, pipelines, and reporting tools, while mentoring a team of analysts and fostering a collaborative, innovative culture.

What We Offer

  • Competitive compensation package
  • Comprehensive benefits plan
  • Employer-matched retirement savings plans
  • Employee Perks and Discount Programs
  • Access to confidential Employee and Family Assistance Program services
  • Full-time remote role supporting the national Home Health portfolio
  • Opportunities for professional development and leadership growth
  • Collaborative, curious, and mission-driven team culture that values diversity and reflects the communities we serve
  • Drive scalable data analysts while making a visible impact on care delivery across Canada.
  • Work across clinical, operational, and quality teams on governance, dashboards

What You’ll Do

  • Data Infrastructure & Management: Maintain and enhance our SQL Server data warehouse, oversee ETL/ELT pipelines, and ensure resilience, fault tolerance, and recovery procedures are in place.
  • Reporting & Dashboards: Administer and expand a suite of Power BI dashboards across Clinical Excellence, Operational Excellence, and Quality & Safety; design and implement new reporting solutions.
  • Governance & Documentation: Manage user access, maintain a data catalogue, document data logic and sources, and enforce governance practices that align with compliance standards.
  • Operational Support: Respond to ad hoc reporting needs, monitor data refresh schedules, manage external data feeds, and implement alerting for issues.
  • People Leadership: Lead and mentor a team, fostering growth, collaboration, and continuous improvement.
  • Collaboration & Stakeholder Engagement: Partner with leaders across Clinical, Operational, and Quality portfolios to translate needs into KPIs, train stakeholders on Power BI use, and act as the go-to expert for data questions.

What Success Looks Like

  • A robust, secure, and well-documented data infrastructure that supports better decision-making.
  • Trusted, accessible dashboards and reports that empower leaders across the organization.
  • Standardized governance practices that ensure compliance and scalability.
  • Reduced manual reporting through effective self-serve analytics.
  • Strong cross-functional collaboration and seamless external integrations.
  • Supports secure data access and compliance by handling sensitive healthcare and operational data with care
  • Enables seamless collaboration through occasional travel to regional and partner sites when needed

What You Bring

  • Bachelor’s degree in Computer Science, Data Engineering, Management Analytics, Information Systems, or related field.
  • 6–10 years of experience in data architecture, engineering, and BI development.
  • Proven ability to design, document, and maintain ETL/ELT pipelines.
  • Experience with data governance, lineage documentation, and compliance in regulated industries.
  • Comfort working as both a sole contributor and a leader of technical teams.
  • Background in healthcare or regulated environments, with familiarity in clinical or operational data, is considered an asset.
  • Strong communication and problem-solving skills; ability to engage both technical and non-technical stakeholders.
  • Inclusive leadership mindset, with demonstrated experience mentoring or coaching team members.
  • A proactive, solution-oriented approach with a focus on accuracy, compliance, and continuous improvement.

Join us at CBI Home Health, where working together makes great things happen. To learn more about CBI Home Health, please visit www.cbihomehealth.ca

CBI Home Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to diversifying ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and CBI Policies on Accommodation, an accommodation request will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.

About CBI Home Health

Hospitals and Health Care
5001-10,000

CBI Home Health is where better begins. Every day, our 8,000+ compassionate caregivers deliver impactful care in homes and communities across the country. We support Canadians and caregivers with flexible, accessible healthcare services and innovative clinical programs that maximize independence, function and well-being.

As part of CBI Health, CBI Home Health has been helping Canadians achieve their healthcare goals for more than 50 years. We are one of Canada’s largest homecare and specialized community services provider, operating in more than 800 communities. Every day, we deliver quality care to thousands of Canadians while working with hospitals, governments, funders and other healthcare partners to shape the future of community healthcare.