Who you are

• It’s a build-and-iterate role for someone who thrives in ambiguity, moves quickly, and thinks in systems—while still designing for long-term scale
• 10+ years in Revenue Operations, GTM Systems, BizOps, or related roles in high-growth SaaS
• Proven track record building and evolving complex GTM tech stacks (selection, integration, configuration, governance, adoption)
• Deep familiarity with Sales, Marketing, and Customer Success workflows and the messy reality of handoffs
• Proven ability to lead a lean, resourceful team that is AI/automation-powered
• Strong technical fluency: CRM architecture, data models, automation, attribution/analytics, and operational instrumentation
• Demonstrated ability to lead cross-functional change and deliver measurable improvements in velocity, conversion, and predictability
• Experience managing and developing RevOps professionals (or owning a function that later scaled)
• Comfort owning large, ambiguous problem spaces—and moving from “unknown” to “shipped” with urgency, taking full ownership of the “undefined”
• Comfort moving at a high pace, with multiple balls in the air, requiring constant reprioritization
• Positive “Can Do” attitude
• We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!

What the job involves

• We’re hiring a Director of Revenue Operations to be the GTM systems architect + transformation leader for our revenue engine
• This role owns Revenue Operations end-to-end across Sales, Marketing, Customer Success, and Support—including our GTM tech stack, data model, automation, and operating rhythm
• This is not a “keep the lights on” RevOps role
• You’ll take what exists today and continuously evolve it into a data- and AI-first revenue engine that increases velocity, clarity, and impact across the company
• Own the GTM stack architecture end-to-end (CRM, marketing automation, CS tooling, analytics): define the vision, roadmap, and evolution of the ecosystem
• Design scalable data models + workflows that support high-volume, high-velocity GTM execution (clean objects, definitions, lifecycle stages, routing, governance)
• Deliver a true revenue “source of truth”: consistent metric definitions, reconciled reporting, and dashboards that GTM leaders trust weekly
• Move the org from reporting → prediction → recommendation by embedding insights directly into workflows (what’s happening, why, and what to do next)
• Lead cross-functional change across Sales, Marketing, CS, Support, Product, and Finance—balancing speed, adoption, and trust
• Build automation that removes friction for customer-facing teams (hand-offs, routing, enrichment, lifecycle comms, forecasting hygiene)
• Run the operating rhythm: pipeline + forecast hygiene, weekly business reviews, experiment tracking, and continuous improvement loops
• Scale the function: hire, coach, and develop RevOps talent as the business grows—designing leverage, not busywork

Benefits

• Stock Options
• Paid parental leave
• Generous paid time off options
• Offsites, customer days & social events
• Work from Anywhere Month
• Medical, dental, and vision insurance
• 401(k) matching program
• Pre-tax commuter benefits
• Snacks + lunch on us at hub offices
• MasterClass at Work for ongoing learning
• Group health benefits coverage
• Group RRSP with employer match + TFSA
• Snacks + lunch on us at hub offices
• MasterClass at Work for ongoing learning