We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.

• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.

• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.

• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.

• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.

• We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative to join our Public Sector team in our Toronto office

As a Client Service Representative, you will be responsible for maintaining and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a Client Service Representative

• Support/collaborate with the Client Service Managers in the following tasks:

• • Annual Renewals
  • • Review of underwriting information including analysis of applications to identify if there are any changes in operations
    • Preparing underwriting submissions including reconciliation of property and auto schedules
    • Where required negotiating renewal terms
    • Preparation/review of renewal proposals
  • Preparation of departmental premium breakdowns for clients
  • Oversight of Certificate issuance for the department and the ability to triage the certificate request to the key stakeholders in the department
  • Responsible for oversight of property and vehicle changes and the issuance where required of property change endorsements
  • Assist Public Sector Claims Manager in the completion of loss runs
  • Responsible for working with subbroker network on annual renewals. Responsible for entering required information into Lineage

• Supports CE on user’s facility program completing the following tasks:

• • Collection, review of monthly reports and issuance of endorsements
  • Oversight of invoicing
  • Sending annual policy documents and rate sheets Completion of monthly and quarterly reports to insurers

• Supports in-house risk manager with quarterly webinars, training sessions and bulletin issuance.

Our ideal candidate

• Minimum of 3 years of industry-related experience

• Professional designation required (RIBO)

• Good working knowledge of policy wordings but in particular general liability, automobile and property coverages

• Good working knowledge of EPIC is required

• Good working knowledge of Lineage is an asset

• Strong verbal and written communication skills

• Good knowledge of the MS Office Suite (Excel, Outlook, and Word)

• Strong analytical, problem-solving skills and the ability to evaluate processes and improve efficiencies

• Ability to work in a team environment or independently as required

• Effective time management and organizational skills.

Who we are.

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

More about us

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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