Scheduling and Attendance Coordinator-Temporary Full time-Riverbend Place
About the role
Job Description
SCHEDULING AND ATTENDANCE COORDINATOR
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible for maintaining work schedules and tracking time and attendance for all scheduled employees at a long-term care (LTC) facility. This role ensures all unfilled shifts are covered to support smooth operations and high-quality resident care. Additionally, the role may provide administrative support to the Operations Manager and/or Clinical Leadership.
RESPONSIBILITIES
- Actively assign employee work schedules and maintain staffing schedules for all departments using the Workday Scheduling System.
- Manage all vacant schedules resulting from employee absences, including unplanned absences, vacation requests, leaves of absence (LOAs), and terminations.
- Schedule staff coverage for unfilled shifts by contacting employees and staffing agencies; utilize Call Multiplier (open-shift management tool) to coordinate outreach.
- Validate and reconcile scheduled versus actual hours worked using daily reports; ensure accurate time block capture for payroll approval and submission. Submit validated hours to payroll.
- Assist with leave administration activities, including completing forms, challenging claims, and liaising with WCB.
- Support new resident administration processes such as entering residents into PointClickCare (PCC), creating clinical charts, and liaising with families and the community.
- Order, receive, distribute, and store nursing supplies.
- Investigate Health and Safety incidents and administer incident reporting.
- Conduct Joint Health and Safety Committee (JHSC) meetings, record and post minutes, and track corrective actions to closure.
- Provide administrative, coordination, and communication support to the Operations Manager and other LTC facility leadership as required.
- Act as a strategic resource and/or member of the bargaining committee representing the employer.
- Serve as a member of the labour management committee representing the employer.
QUALIFICATIONS
- Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting, or equivalent experience managing employee time and attendance.
- Experience working with seniors in a long-term care or healthcare environment is an asset.
- Ability to work in a fast-paced environment with shifting priorities; strong time management skills and ability to meet tight deadlines.
- Technical knowledge and experience working with Workday, PointClickCare, or other cloud-based software (preferred).
- Strong communication and interpersonal skills when interacting with internal and external stakeholders.
- Knowledge and experience with office and computer equipment.
- Proficiency in Microsoft Office Suite (Word,advancedExcel, Outlook, PowerPoint, Teams).
- Working knowledge of HR, payroll, scheduling, and application/interpretation of collective agreement provisions.
- Strong data analytics skills with high attention to detail; ability to think critically.
- Proactive and solutions-focused, with the ability to anticipate issues and address them before they escalate.
- Knowledge of Occupational Health & Safety practices, principles, and related legislation.
Time Type
Full time
##Compensation Details
Compensation will be discussed during the recruiting process.
At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
Not the right fit? Search for Scheduling and Attendance Coordinator jobs in Cambridge, ON
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission: Helping people live better
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Scheduling and Attendance Coordinator-Temporary Full time-Riverbend Place
About the role
Job Description
SCHEDULING AND ATTENDANCE COORDINATOR
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible for maintaining work schedules and tracking time and attendance for all scheduled employees at a long-term care (LTC) facility. This role ensures all unfilled shifts are covered to support smooth operations and high-quality resident care. Additionally, the role may provide administrative support to the Operations Manager and/or Clinical Leadership.
RESPONSIBILITIES
- Actively assign employee work schedules and maintain staffing schedules for all departments using the Workday Scheduling System.
- Manage all vacant schedules resulting from employee absences, including unplanned absences, vacation requests, leaves of absence (LOAs), and terminations.
- Schedule staff coverage for unfilled shifts by contacting employees and staffing agencies; utilize Call Multiplier (open-shift management tool) to coordinate outreach.
- Validate and reconcile scheduled versus actual hours worked using daily reports; ensure accurate time block capture for payroll approval and submission. Submit validated hours to payroll.
- Assist with leave administration activities, including completing forms, challenging claims, and liaising with WCB.
- Support new resident administration processes such as entering residents into PointClickCare (PCC), creating clinical charts, and liaising with families and the community.
- Order, receive, distribute, and store nursing supplies.
- Investigate Health and Safety incidents and administer incident reporting.
- Conduct Joint Health and Safety Committee (JHSC) meetings, record and post minutes, and track corrective actions to closure.
- Provide administrative, coordination, and communication support to the Operations Manager and other LTC facility leadership as required.
- Act as a strategic resource and/or member of the bargaining committee representing the employer.
- Serve as a member of the labour management committee representing the employer.
QUALIFICATIONS
- Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting, or equivalent experience managing employee time and attendance.
- Experience working with seniors in a long-term care or healthcare environment is an asset.
- Ability to work in a fast-paced environment with shifting priorities; strong time management skills and ability to meet tight deadlines.
- Technical knowledge and experience working with Workday, PointClickCare, or other cloud-based software (preferred).
- Strong communication and interpersonal skills when interacting with internal and external stakeholders.
- Knowledge and experience with office and computer equipment.
- Proficiency in Microsoft Office Suite (Word,advancedExcel, Outlook, PowerPoint, Teams).
- Working knowledge of HR, payroll, scheduling, and application/interpretation of collective agreement provisions.
- Strong data analytics skills with high attention to detail; ability to think critically.
- Proactive and solutions-focused, with the ability to anticipate issues and address them before they escalate.
- Knowledge of Occupational Health & Safety practices, principles, and related legislation.
Time Type
Full time
##Compensation Details
Compensation will be discussed during the recruiting process.
At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
Not the right fit? Search for Scheduling and Attendance Coordinator jobs in Cambridge, ON
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission: Helping people live better