Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Community and Student Affairs

Position Type:

Full-Time Support

Salary Range:

$37.34-$43.18-Hourly

Sc****heduled Weekly Hours:

36.25

Anticipated Start Date:

April 01, 2026

Length of Contract:

Posting Information

Posting Closing Date:

March 17, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa, Perth and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Reporting to the Manager of Community and Student Affairs, Pembroke Campus, the Student Success Specialist (SSS) works independently , providing day-to-day guidance and advice to students and promoting success in their studies, within the scope of the position's responsibilities . T he incumbent has a high degree of freedom to determine the best course of action for individual clients and to identify a successful plan**.**The incumbent plans, proposes, coordinates, and implements retention initiatives and events approved by the Student Success Committee and the Dean’s Management Committee.

The incumbent will draw on their knowledge of the programs and services offered at the college, college directives, protocols and procedures, past work experience, and their network of contacts in the college and greater community to prepare an action plan for clients. Knowledge and understanding of program and procedure changes within the college is essential.

The SSS is centred on customer service and promotes a caring attitude between college personnel and students. Early warning systems and othe r retention initiatives are an important part of the position. The SSS work s wit h the Dean, Chairs, faculty, program coordinators and student services staff to determine the best course of action for students.

The incumbent also a ssists with developing related communication, marketing, liaison, and promotional activities to encourage students to use support services for their success at the College . The incumbent performs an integral role within the multi-disciplinary student services team.

Required Qualifications:

• Minimum three (3) year degree/diploma or equivalent in Social Sciences;Equivalent combination of relevant education and work experience may be accepted in place of formal education

• Minimum of three (3) years' experience with student mentoring is required; Experience with spreadsheet software such as Excel; Experience analyzing statistical data.

• Excellent communication and interpersonal skills;

• Strong analytical and problem-solving skills.

• This position is paid at Payband H

• Vacancy is for P01994

This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus

and****is not eligible for remote or hybrid work.

Why Join Algonquin College?

-**Compensation:**Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being.*Eligibility for benefits vary by position.Benefits | Careers -**Learning and Development Opportunities:**Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion ), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development .Availability depends on role and employment status. -Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024 -Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation -Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/*(subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com . While we thank all those who apply, only those to be interviewed will be contacted.