Top Benefits
About the role
WBM is constantly looking for unique candidates who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and the clients who believe in them.
In this role, your work will contribute to our overall goal of becoming the #1 Managed Service Provider in Western Canada. Your primary role will be as a Service Delivery Manager, supporting a portfolio of assigned clients and leading a team of technical professionals.
As a Service Delivery Manager, you are key in ensuring the delivery of a consistent, best-in-class customer experience through building and maintaining strong customer relationships and providing effective leadership for your team
Key Responsibilities and Qualifications
- Knowledge of the IT Industry
- Superior Customer Service and Communication
- Organized
- Ability to manage changing priorities
- Ability to direct people
- Ability to switch tasks and help where needed
- Desire to help others succeed
- Excellent Time Management
- Creativity and Problem-Solving Skills
- SLA Reporting Experience
- Proven history of excellence experience in service coordination, scheduling, and dispatch
- Desire to help build, and be part of, a close-knit team
- 2+ years’ experience completing similar work
- Amazingly strong organizational skills
- Strong Skills with Microsoft Excel, Outlook, PowerPoint, Word and PowerBI
Additional Details
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP. WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of!
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us on Facebook @wbmtech, on Twitter @wbmtech, and on LinkedIn @wbmtech.
Join our team, and write your own story.
About WBM Technologies
WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.
We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.
Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.
WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:
-
Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.
-
A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.
-
To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.
By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.
Top Benefits
About the role
WBM is constantly looking for unique candidates who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and the clients who believe in them.
In this role, your work will contribute to our overall goal of becoming the #1 Managed Service Provider in Western Canada. Your primary role will be as a Service Delivery Manager, supporting a portfolio of assigned clients and leading a team of technical professionals.
As a Service Delivery Manager, you are key in ensuring the delivery of a consistent, best-in-class customer experience through building and maintaining strong customer relationships and providing effective leadership for your team
Key Responsibilities and Qualifications
- Knowledge of the IT Industry
- Superior Customer Service and Communication
- Organized
- Ability to manage changing priorities
- Ability to direct people
- Ability to switch tasks and help where needed
- Desire to help others succeed
- Excellent Time Management
- Creativity and Problem-Solving Skills
- SLA Reporting Experience
- Proven history of excellence experience in service coordination, scheduling, and dispatch
- Desire to help build, and be part of, a close-knit team
- 2+ years’ experience completing similar work
- Amazingly strong organizational skills
- Strong Skills with Microsoft Excel, Outlook, PowerPoint, Word and PowerBI
Additional Details
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP. WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of!
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us on Facebook @wbmtech, on Twitter @wbmtech, and on LinkedIn @wbmtech.
Join our team, and write your own story.
About WBM Technologies
WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.
We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.
Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.
WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:
-
Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.
-
A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.
-
To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.
By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.