Prince Albert, SK $65,000 - $90,000 Overview This role is responsible for managing residential and light-commercial construction projects from the initial quote request through material ordering and ongoing customer support. The position blends technical estimating, customer service, project coordination, and sales support to ensure a seamless experience for homeowners, builders, and contractors.

The ideal candidate is highly organized, detail-focused, and comfortable owning the full estimating and ordering process while building strong relationships with customers and internal teams.

Key Responsibilities Estimating & Project Coordination

• Receive and review quote requests from homeowners, contractors, and builders.
• Complete full takeoffs, accurately quantifying materials and labour for each project.
• Prepare detailed, competitive estimates using industry-standard software and in-store tools.
• Place and schedule material orders in alignment with project timelines and site requirements.
• Monitor project progress and proactively follow up with customers to ensure satisfaction and identify additional opportunities.

Customer Experience & Sales Support

• Deliver consistent, high-quality service across in-person, phone, and email interactions.
• "Own" the customer experience from first conversation through project completion.
• Conduct consultations to understand project needs and recommend appropriate products and services.
• Build and maintain strong relationships with contractors, builders, and retail customers.
• Support sales growth by identifying cross-sell opportunities across multiple product categories.

Internal Collaboration

• Work closely with site, construction, and installation leaders to ensure accurate and timely fulfillment of project orders.
• Follow internal policies, safety standards, and asset-protection procedures.
• Participate in team initiatives and contribute to operational efficiency and continuous improvement.

Operational & Technical Excellence

• Maintain up-to-date knowledge of building materials, construction trends, and applicable building code requirements.
• Help execute in-store merchandising and promotional activities tied to project materials and services.
• Manage pricing, margins, and expenses to support budget targets.
• Resolve customer concerns quickly and professionally.

Qualifications

• 5+ years of experience in home building, construction supply, or a related building-materials environment; prior sales experience is an asset.
• Strong ability to read and interpret construction documents, plans, and drawings.
• Proficiency in quantity takeoffs and building-materials estimating.
• Excellent communication skills and a customer-first mindset.
• Highly organized, able to manage multiple deadlines, and comfortable working independently.
• Strong attention to detail with accuracy as a core value.
• Valid driver's licence; ability to perform routine physical tasks related to construction material handling.
• Flexible availability, including some evenings or weekends as required.

What's In It For You

• Competitive compensation and benefits program, including a flexible spending account.
• Employer-matched pension plan.
• Opportunities for ongoing learning, professional development, and career growth.
• A supportive, team-oriented environment focused on service excellence, innovation, and continuous improvement.