JERICHO TENNIS CLUB - Director of Facilities

Department: Facilities

Job****Type: Full Time

Salary Range: $130,000 to $150,000 Annually

Schedule: Days, Evenings, Weekends

About Jericho Tennis Club

For over 100 years, Jericho Tennis Club has been one of Vancouver’s most exclusive yet welcoming private clubs, located on the spectacular shores of Jericho Beach. With 12 tennis courts, squash courts, fitness facilities, a pool, dining, and social amenities, Jericho provides members with an unrivalled recreational and community experience. Our commitment to Integrity, Excellence, Responsibility, and Community guides everything we do. The Director of Facilities plays a vital role in ensuring our facilities remain safe, modern, and inspiring spaces for members, staff, and guests.

Position Overview

The Director of Facilities is responsible for the leadership, planning, and delivery of all capital projects, preventative maintenance programs, and day-to-day facility operations. This member-facing role ensures the overall look, feel, safety, and operational readiness of the Club today and for the future. Reporting to the General Manager & COO, the Director oversees a Facilities team of 10–20 employees, manages significant annual and multi-year capital budgets, and provides management support to the Facilities Committee of the Board.

Key Duties and Responsibilities

Leadership & Member Engagement

• Act as the visible face of Facilities, engaging with members and responding to concerns with professionalism and care.
• Lead, mentor, and develop a Facilities team committed to safety, service, and operational excellence.
• Serve as management representative to the Facilities Committee, providing updates, data, and strategic advice.

Capital Projects & Strategic Planning

• Plan, budget, and deliver major capital renewal and facility upgrade projects in alignment with the Club’s long-term asset renewal strategy.
• Oversee contractors, consultants, and vendors, ensuring projects are on time, on budget, and compliant with WorkSafeBC and BC Building Code requirements.
• Conduct lifecycle planning for key assets including tennis bubbles, HVAC, pool systems, and building infrastructure.

Operations & Maintenance

• Direct daily operations including grounds, landscaping, housekeeping, maintenance, and security systems.
• Ensure proper functioning of all mechanical, electrical, and structural systems.
• Oversee installation and takedown of seasonal structures (e.g., bubbles).
• Develop and implement preventive maintenance programs, ensuring minimal downtime and efficient service delivery.

Administration & Compliance

• Prepare operating and capital budgets; monitor expenses and forecasts.
• Ensure compliance with all applicable laws and standards, including the BC Employment Standards Act, WorkSafeBC, and environmental/sustainability regulations.
• Implement and enforce policies for safety, working alone, respectful workplace, and progressive discipline.
• Safeguard member and employee privacy in accordance with PIPA.

Knowledge, Skills & Abilities (KSAs)

• Deep knowledge of building systems (mechanical, electrical, HVAC, pool operations, structural).
• Strong understanding of capital project management, tendering, and contractor oversight.
• Excellent leadership and people management skills, with experience managing union and non-union staff.
• Member-focused approach; able to balance operational needs with service excellence.
• Financial acumen in budget planning, forecasting, and cost control.
• Strong interpersonal and communication skills, able to present clearly to the Board, committees, and membership.
• Knowledge of occupational health and safety, WorkSafeBC regulations, and emergency preparedness.

Required Qualifications

• Post-secondary education in Facility Management, Engineering, Construction Management, or related field (equivalent experience considered).
• 10+ years progressive leadership experience in facility operations, ideally in a private club, hospitality, or recreational environment.
• Proven track record managing large capital projects from planning through execution.
• Experience leading teams of 10+ staff.
• Proficiency in Microsoft Office, project management software, and facility maintenance systems.
• Valid First Aid certification; Pool Operator’s certificate an asset.
• Availability for occasional evenings/weekends during events, emergencies, or project timelines.

Character and Attributes

• Visionary leadership with hands-on operational expertise.

• Collaborative, approachable, and member-service oriented.

• Proactive problem-solver with strong organizational and project management skills.

• Committed to sustainability, safety, and continuous improvement.

• High integrity, accountability, and professionalism in all dealings.