Top Benefits
About the role
Global Excel Management Inc.7 days ago
Windsor, ON
Mid Level
Top Benefits
RRSP Match program
Financial assistance for continuing education
Work/life balance and health & wellness initiatives with EAP
About the role
Job Description:
Reporting to the Team Leader, you will be responsible for all mailroom functions regarding incoming and outgoing mail. You will be required to ensure accuracy and quality of work while respecting time constraints. This position involves the following key components:
What does your typical day look like?
Mailroom Management
- Scan documents using proper document profiles
- Print, prepare and complete all outbound communication including appropriate shipping method in a timely manner
- Complete outbound mail requests (including regular mail and special mailing requests for all departments)
- Monitor incoming documentation (fax, mail, scans, data entry and email boxes) and manage according to guidelines
- Manage relationships with outside vendors (FedEx, Canada Post, US Postal Service etc)
- Monitor mailroom volumes and advise Team Leader of any issues in getting mail opened, scanned and/or sent in a timely manner
- Maintenance of all mailroom equipment including setup of service calls when warranted
- Maintain postage machine including balance checks and reporting
- Act as backup to reception
- Order inventory stock
- Perform general office duties as assigned
Time Management and Development
- Organize work to effectively meet quality and service standards in the mailroom
- Aid in the development of guidelines and processes of the mailroom
- Ensure SLA’s are maintained and respected in relation to all mailroom tasks.
- Identify improvements to processes with the aim of cutting costs and improving efficiencies
- Monitor workload to ensure priorities are considered
- Perform related duties as assigned
Major Challenges
- Fluctuating business volumes
- Numerous business targets
- Strong attention to detail
Major Job Accountabilities
- Creating a good working environment
- Meeting business targets and SLA’s
- Meeting customers’ expectations internally and externally
Success Measures
- Maintaining service levels
- Overall level of customer satisfaction
- Productivity levels
What skills and training do you need?
- Post-secondary education in Administration preferred.
- Intermediate computer skills , with knowledge of Microsoft applications (Windows, Excel, Outlook)
- Ability to multitask in a fast-paced work environment.
- Experience working in a customer service environment.
- Highly organized with attention to detail
- General Administrative functions and tools (printer, scanner, postage)
Skills and abilities
- Leadership qualities and motivational abilities
- Results driven
- Clear and effective communication (verbally and written)
- Excellent interpersonal skills, judgment and professionalism
- Attention to detail
- Analyze situations and find solutions- Problem solving
- Highly organized with ability to multi task
- Prioritize tasks
- Ability to adapt to change.
When you apply:
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
We offer you:
- Global Excel offers more than a position;
- We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
- A professional future with opportunities for development, growth, and advancement;
- RRSP Match program;
- Financial assistance to employees who wish to continue their education;
- Work/life balance, health and wellness initiatives including an excellent EAP program;
- Employee engagement programs that focus on fitness, food, and fun.
To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:
About Global Excel Management Inc.
Insurance
501-1000
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.
About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.
Top Benefits
About the role
Global Excel Management Inc.7 days ago
Windsor, ON
Mid Level
Top Benefits
RRSP Match program
Financial assistance for continuing education
Work/life balance and health & wellness initiatives with EAP
About the role
Job Description:
Reporting to the Team Leader, you will be responsible for all mailroom functions regarding incoming and outgoing mail. You will be required to ensure accuracy and quality of work while respecting time constraints. This position involves the following key components:
What does your typical day look like?
Mailroom Management
- Scan documents using proper document profiles
- Print, prepare and complete all outbound communication including appropriate shipping method in a timely manner
- Complete outbound mail requests (including regular mail and special mailing requests for all departments)
- Monitor incoming documentation (fax, mail, scans, data entry and email boxes) and manage according to guidelines
- Manage relationships with outside vendors (FedEx, Canada Post, US Postal Service etc)
- Monitor mailroom volumes and advise Team Leader of any issues in getting mail opened, scanned and/or sent in a timely manner
- Maintenance of all mailroom equipment including setup of service calls when warranted
- Maintain postage machine including balance checks and reporting
- Act as backup to reception
- Order inventory stock
- Perform general office duties as assigned
Time Management and Development
- Organize work to effectively meet quality and service standards in the mailroom
- Aid in the development of guidelines and processes of the mailroom
- Ensure SLA’s are maintained and respected in relation to all mailroom tasks.
- Identify improvements to processes with the aim of cutting costs and improving efficiencies
- Monitor workload to ensure priorities are considered
- Perform related duties as assigned
Major Challenges
- Fluctuating business volumes
- Numerous business targets
- Strong attention to detail
Major Job Accountabilities
- Creating a good working environment
- Meeting business targets and SLA’s
- Meeting customers’ expectations internally and externally
Success Measures
- Maintaining service levels
- Overall level of customer satisfaction
- Productivity levels
What skills and training do you need?
- Post-secondary education in Administration preferred.
- Intermediate computer skills , with knowledge of Microsoft applications (Windows, Excel, Outlook)
- Ability to multitask in a fast-paced work environment.
- Experience working in a customer service environment.
- Highly organized with attention to detail
- General Administrative functions and tools (printer, scanner, postage)
Skills and abilities
- Leadership qualities and motivational abilities
- Results driven
- Clear and effective communication (verbally and written)
- Excellent interpersonal skills, judgment and professionalism
- Attention to detail
- Analyze situations and find solutions- Problem solving
- Highly organized with ability to multi task
- Prioritize tasks
- Ability to adapt to change.
When you apply:
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.
We offer you:
- Global Excel offers more than a position;
- We offer a competitive compensation package that includes a base salary, performance bonus and an extensive benefits package;
- A professional future with opportunities for development, growth, and advancement;
- RRSP Match program;
- Financial assistance to employees who wish to continue their education;
- Work/life balance, health and wellness initiatives including an excellent EAP program;
- Employee engagement programs that focus on fitness, food, and fun.
To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:
About Global Excel Management Inc.
Insurance
501-1000
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.
About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.