We are searching for a Contracting Specialist to join our team in Winnipeg, Toronto, or Calgary. This role is ideal for someone who loves to stay organized, likes to be the go-to person for information and problem solving, and prides themselves in providing high levels of customer service.

The successful candidate in this position will be responsible for coordinating and maintaining all carrier contracts, commission details, and related documentation. They will also work directly with multiple insurance carriers across Canada and be responsible for the coordination and documentation of carrier portal access for the business.

The Contracting Specialist will:

• Provide support to the onboarding/offboarding and contracting process

• Support the administration and set up of commissions for existing and incoming life licensed individuals, verifying values are correct and setting up selling agent commissions data

• Facilitate and process client changes, contracts, and transfers

• Work directly with multiple insurance carriers across Canada

• Apply critical thinking to screen contracts and related documents to ensure compliance, contractual, and regulatory standards are met

• Enter and maintain data into multiple administration systems; review and analyze data to ensure accuracy, and resolve discrepancies; ensure database is updated and validated with correct information and produce data reports

• Maintain a full understanding of contracting, transfers, regulatory licensing, compliance and privacy rules/laws, contract changes, transfers of business, and consolidations

• Participate in industry changes including new partnerships and mergers and acquisitions

• Be responsible for key distribution partner contracts and contracting changes

• Maintain an organized filing system for easy referral and retrieval

• Provide prompt and courteous resolution of enquiries through verbal and/or written communication

• Provide superior customer support for internal and external partners

• Support multiple teams to provide business requirements and test scenarios for projects, product launches, and system maintenance releases; validate that changes have made a positive enhancement to the user experience

• Support and provide technical training to the team and investigate and analyze complex cases and acting as first level escalation

To be successful as a Contracting Specialist at People Corporation, you will need:

• Post-Secondary degree or related work experience
• Proven experience in customer service
• Bilingual (French/English) is a strong asset
• Proven experience in insurance/financial services industry
• Excellent knowledge of Microsoft programs such as Word, Excel, and Outlook
• To be a self-starter/self-motivated
• Strong teamwork, collaboration, and interpersonal skills
• Demonstrated time management skills and ability to multi-task and prioritize work
• Strong communication skills - verbal & written
• Attention to detail and follow through coupled with excellent organizational skills
• The ability to work under tight deadlines

What’s in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.