PEOPLE OPERATIONS COORDINATOR CO-OP About TelMAX Inc. Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute We’re seeking a highly motivated and detail-oriented Human Resources Co-op Student to join our People Operations team. This is an exciting opportunity to gain real-world HR experience in areas such as recruitment, onboarding, HR administration, and employee engagement. You’ll support various HR functions and projects, contributing to the development and implementation of initiatives that enhance the employee experience and support business growth.

Responsibilities & Key Duties Recruitment & Onboarding Support

• Post job openings and assist with resume screening.
• Schedule interviews and coordinate communications with candidates and hiring managers.
• Help prepare onboarding materials and organize new hire orientation sessions.
• Set up employee profiles in ADP and ensure documentation is complete.

HR Administration

• Maintain digital and physical employee files.
• Assist with the preparation of HR reports and dashboards.
• Help update and organize HR policies and process documentation.
• Support day-to-day HR transactions including employee changes and updates in ADP.

Employee Experience & Engagement

• Support internal communication efforts (emails, intranet updates, employee memos).
• Help coordinate team events, celebrations, and employee recognition activities.
• Participate in various HR-related committees (e.g., DEI, Social Committee, JHSC).

Compliance & Research

• Assist in ensuring HR documentation aligns with federal employment regulations and company policies.
• Conduct research on HR best practices and employment law updates to support ongoing compliance and improvement projects.

Experience & Skills

• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Excellent analytical, writing, and organizational skills
• Keen attention to detail with a commitment to accuracy and quality
• Strong time management skills with the ability to manage multiple priorities
• Demonstrated ability to maintain confidentiality and exercise sound judgment
• Highly professional and diplomatic with a positive, proactive attitude
• Ability to take initiative and work effectively with minimal supervision
• Strong interpersonal and communication skills, with the ability to collaborate across teams
• Adaptable and resourceful in a dynamic, fast-paced environment
• Driven by curiosity, problem-solving, and continuous learning
• Experience working in a diverse and inclusive environment

Education

• Must be currently enrolled in an official co-operative education program at a recognized Canadian post-secondary institution
• Pursuing a diploma or degree in Human Resources, Business Administration, or a related field
• Eligibility to work full-time during the co-op term as per school guidelines

ImPACT Values

• Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

• Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

• Customer Centricity

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are.  By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

• Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Equity Statement telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.