Why Work Here

New West Truck Centres has been a trusted name in Western Canada’s transportation industry for over 40 years. As an authorized Freightliner and Western Star dealer, we take pride in delivering quality service and exceptional customer support.
Our Medicine Hat branch is growing and looking for a Shop Foreman to lead a skilled team of technicians. You’ll work in a clean, modern facility, supported by approachable leaders who value teamwork, efficiency, and technical excellence.

We invest in our people through ongoing training, strong benefits, and leadership development — ensuring you have everything you need to guide the team and keep our customers on the road.

Treated Well

• Join a supportive environment where your leadership and expertise are valued
• Work in a clean, well-equipped shop with advanced diagnostic tools
• Collaborate with professional, approachable leaders who promote open communication and teamwork
• Contribute to a strong shop culture built on safety, efficiency, and accountability

Trained Well

• Receive ongoing OEM and leadership training opportunities
• Access to Freightliner and Western Star technical programs
• Stay current with new diagnostic technologies and repair standards
• Support for maintaining or upgrading certifications (CVIP, Class 1/3 licence, OEM training)

Paid Well

• Competitive salary with additional pay for licenses and certifications
• Eligible for Monthly Bonuses
• Comprehensive benefits package including health, dental, vision, and life insurance
• Employee and Family Assistance Program (EFAP)
• Tool and PPE allowances provided
• Monday to Friday day shift (8:00 am to 5:00 pm)

The Role

As the Shop Foreman, you’ll play a key leadership role overseeing daily shop operations while remaining hands-on when needed.
You’ll ensure quality control, manage workflow, and support technicians in diagnosing and repairing heavy-duty trucks and equipment.

Key Responsibilities

• Oversee daily operations in the shop and assign work to technicians
• Perform diagnostics, maintenance, and repairs on heavy-duty trucks and equipment
• Provide technical guidance and support to journeyman and apprentice technicians
• Conduct quality control checks and ensure repairs meet OEM and safety standards
• Support Service Manager in scheduling, prioritizing work orders, and meeting deadlines
• Maintain accurate service documentation and communicate effectively with the parts and service teams
• Assist in training and mentoring apprentices
• Promote a positive and safe work environment

Education & Certifications

• Journeyman Red Seal Heavy Equipment Technician certification (required)
• CVIP License (strong asset)
• Class 1 or 3 driver’s licence (asset)

Experience

• 5+ years of experience as a Journeyman Heavy Duty Technician
• Previous leadership or foreman experience in a dealership or fleet environment (preferred)
• Strong diagnostic and troubleshooting skills (Detroit Diesel and/or Cummins experience an asset)
• Proven ability to lead, coach, and mentor others
• Strong communication and organizational skills

3 Things to Be Successful as a Shop Foreman

• Leadership Mindset – Motivate and support your team to perform at a high level

• Technical Proficiency – Confident diagnosing and repairing a wide range of systems

• Accountability & Communication – Ensure quality work, clear communication, and customer satisfaction

Other Details

This summary outlines key responsibilities and qualifications but is not exhaustive. A full job description will be provided during the interview process.

We welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve.

Professional references will be required.