Senior Product Manager (Jobs)
About the role
- We’re looking for a Senior Product Manager to be part of our Operations (Jobs) teams
- Reporting to the Senior Director of Product Management, the Senior Product Manager will lead the product strategy and execution for Jobber’s Jobs team. You will balance quantitative and qualitative research to deeply understand both the overall market conditions and our customers’ problems, to ensure we are executing on the highest priority initiatives
- You will collaborate with cross-functional teams to help guide the success of the product, utilize data and consumer research to understand and validate top priorities, conceptualize a strategy, work to execute with a team of developers and designers and then measure success. You will be a motivator for your team, and keep them engaged and excited about finding and developing solutions to empower small businesses
- Lead end-to-end product development including product discovery, shaping, delivery, and ensuring successful outcomes
- Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals
- Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors — then synthesize these insights into actionable strategies that inform product decisions and enhance user experience
- Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process
- Define and execute the roadmap, balancing short-term wins with long-term innovation
- Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers
- Build detailed product plans, oversee execution, and implement key success metrics. Iterate based on performance metrics, customer feedback, and evolving business needs
- Coordinate the release process, ensuring smooth and effective product launches while maintaining clear communication with all stakeholders involved- Are you a dynamic product manager with a passion for impacting small businesses?
- Comfortability with ambiguity, and the ability to manage both confidence in decision making, with the humility necessary to try things and get them wrong
- Proven product management experience at a Senior level in a Saas environment
- Maintain a data-driven mindset. You rely on data to define problems and measure success, and you thrive on contextualizing your work through various tools, systems, and processes
- Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions
- Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals
- Be commercially minded, with the ability to balance customer needs with business goals, ensuring that product development aligns with the company’s greater objectives
- Have previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles and adapting to shifting priorities
- Operate with a high level of autonomy, taking initiative and executing on projects without oversight, while consistently driving towards continuous improvement
Not the right fit? Search for Product Manager jobs in Edmonton, Alberta, Canada {{REMOTE}}
About Jobber
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte
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Senior Product Manager (Jobs)
About the role
- We’re looking for a Senior Product Manager to be part of our Operations (Jobs) teams
- Reporting to the Senior Director of Product Management, the Senior Product Manager will lead the product strategy and execution for Jobber’s Jobs team. You will balance quantitative and qualitative research to deeply understand both the overall market conditions and our customers’ problems, to ensure we are executing on the highest priority initiatives
- You will collaborate with cross-functional teams to help guide the success of the product, utilize data and consumer research to understand and validate top priorities, conceptualize a strategy, work to execute with a team of developers and designers and then measure success. You will be a motivator for your team, and keep them engaged and excited about finding and developing solutions to empower small businesses
- Lead end-to-end product development including product discovery, shaping, delivery, and ensuring successful outcomes
- Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals
- Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors — then synthesize these insights into actionable strategies that inform product decisions and enhance user experience
- Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process
- Define and execute the roadmap, balancing short-term wins with long-term innovation
- Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers
- Build detailed product plans, oversee execution, and implement key success metrics. Iterate based on performance metrics, customer feedback, and evolving business needs
- Coordinate the release process, ensuring smooth and effective product launches while maintaining clear communication with all stakeholders involved- Are you a dynamic product manager with a passion for impacting small businesses?
- Comfortability with ambiguity, and the ability to manage both confidence in decision making, with the humility necessary to try things and get them wrong
- Proven product management experience at a Senior level in a Saas environment
- Maintain a data-driven mindset. You rely on data to define problems and measure success, and you thrive on contextualizing your work through various tools, systems, and processes
- Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions
- Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals
- Be commercially minded, with the ability to balance customer needs with business goals, ensuring that product development aligns with the company’s greater objectives
- Have previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles and adapting to shifting priorities
- Operate with a high level of autonomy, taking initiative and executing on projects without oversight, while consistently driving towards continuous improvement
Not the right fit? Search for Product Manager jobs in Edmonton, Alberta, Canada {{REMOTE}}
About Jobber
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte