Director, Operations
About the role
Baycrest Academy for Research and Education
has an exciting opportunity for a
DIRECTOR, OPERATIONS
Posting Number: 9917
Position Type: Full-Time, Permanent
Shift Type: Day
Bi-Weekly Hours: 70 Hours
Union: Non-Union
Date Posted: May 12, 2026
Internal Closing Date: May 20, 2026
About Us
Baycrest Academy for Research and Education (BARE) conducts and promotes research and experimental development - including but not limited to basic, clinical and applied research; implementation science; and, other fields as appropriate - to generate new knowledge that contributes to an improved understanding of neuroscience, aging, and / or brain health. The Academy also undertakes knowledge mobilization activities related to the production and use of said result results for the benefits of the public. As well, the Academy develops, manages and implements educational programs and training for relevant parties, and advances research, knowledge mobilization, and educational programs, through co-design, collaboration and partnerships across sectors and disciplines.
Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BARE Operations ensures that all centres and units within the Academy receive the support and oversight to enable them to function effectively and efficiently.
Job Summary
The Director, Operations is responsible for the day to day operational management of BARE. The Director supports the effective delivery of research and education programs by overseeing operational, financial, facilities, human resources, research administration, compliance, and partnership functions.
As a senior operational leader and strategic partner, the Director, Operations works closely with BARE’s executive leadership to ensure the effective delivery of research and education programs. The role provides enterprise-wide operational, financial, and administrative oversight, strengthens governance, compliance, and risk management practices, and enables a high-quality, efficient environment for researchers, educators, staff, and learners. Through collaborative leadership and continuous improvement, the Director supports a high-performing, accountable, and inclusive Academy that advances Baycrest’s mission and long-term strategic priorities.
Key Responsibilities
General Operations Management and Finance Administration
-
Oversee the day-to-day administration and operational functions of the Academy, ensuring alignment with approved plans, policies, and budgets.
-
Support annual budgeting, forecasting, and financial monitoring activities for Academy operations and programs, in collaboration with Academy Finance.
-
Act as a point of escalation for operational issues within assigned portfolios, recommending solutions to BARE staff members and to senior leadership.
Human Resources Management
-
Provide operational leadership and direct supervision to assigned staff, including performance management, workload planning, and professional development.
-
Act as a liaison between the Academy and Baycrest Corporate Human Resources on routine HR matters, including job descriptions, staffing changes, employee relations processes, and policy interpretation.
-
Support implementation of corporate HR initiatives (e.g., engagement surveys, policy updates, workforce planning) within the Academy operations teams.
Research and Education Administration
-
Oversee grants administration activities in support of investigators and research teams, including coordination with finance and external funders.
-
Ensure administrative systems support effective research operations and reporting requirements.
-
Ensure administrative systems and practices effectively support researchers, educators, learners, and education partners.
Facilities Management and Space Planning
-
Oversee Academy space management and facilities coordination in collaboration with Baycrest corporate partners.
-
Lead the development, maintenance, and ongoing improvement of a comprehensive room usage, assignment, and space allocation framework for Academy education, research, and administrative spaces.
-
Coordinate space planning requests, minor renovations, and operational space changes with relevant internal stakeholders.
Ethics, Compliance, and Privacy Oversight
-
Ensure processes are in place to support compliance with Tri Council policies, institutional ethics standards, and external regulatory bodies.
-
Oversee Academy privacy administration and ensure alignment with institutional privacy policies and legal requirements.
-
Coordinate required compliance reporting, certifications, registrations, and training tracking.
Contracts, Agreements, and Risk Administration
-
Oversee review, coordination, and execution of research, education, and partnership agreements in collaboration with legal and corporate partners.
-
Support contract lifecycle management, record keeping, and administrative tracking.
-
Ensure operational practices support risk management requirements related to research activities, data protection, and third party engagements.
Who You Are
-
A senior operations leader with a proven ability to oversee complex, multi-functional environments across research, education, finance, HR, facilities, and compliance.
-
A strategic and pragmatic thinker who aligns day-to-day operations with institutional priorities, policies, and long-term academic and research objectives.
-
A trusted advisor to executive leadership, with sound judgment and strong business acumen in healthcare, academic, and research-intensive settings.
-
An experienced people leader who builds, mentors, and develops high-performing, multidisciplinary teams while fostering accountability, engagement, and professional growth.
-
Highly skilled in navigating regulatory, ethics, privacy, and risk-management frameworks, ensuring compliance with Tri-Council, institutional, and external requirements.
-
Adept at managing competing priorities and operational complexity, with the ability to resolve issues, drive process improvement, and deliver results in fast-paced environments.
-
A collaborative partner and relationship-builder, effective at working across corporate services, faculty, researchers, educators, funders, and external academic partners.
-
An inclusive, service-oriented leader committed to enabling a supportive, efficient, and high-quality environment for researchers, staff, learners, and collaborators.
Qualifications
-
Master’s degree in Health Services Administration, Business Administration, or a related field, with a strong foundation in complex organizational operations.
-
Minimum seven (7) to ten (10) years progressive operations and administrative leadership experience in a healthcare, academic, or research-intensive environment; experience in research and/or education settings considered an asset.
-
Knowledge of human resources would be an asset.
-
Demonstrated experience leading multi-functional portfolios, including operations, finance, human resources, research administration, compliance, facilities/space planning, and risk management.
-
Proven people leader with a track record of supervising, mentoring, and developing multidisciplinary teams, fostering accountability, engagement, and high performance.
-
Strong expertise in governance, ethics, privacy, and regulatory compliance, including familiarity with Tri-Council policies, research integrity requirements, and institutional standards.
-
Excellent strategic, analytical, and problem-solving skills, with the ability to manage competing priorities, drive process improvement, and support continuous quality enhancement.
-
Highly effective communicator and relationship-builder, capable of influencing and collaborating with senior leaders, researchers, educators, corporate partners, universities, and external stakeholders.
-
Demonstrated experience in project, change, and risk management within complex, fast-paced, and resource-constrained environments.
Compensation
At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.
The salary range for this position is $137,009 to $171,261 per year.
Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.
Not the right fit? Search for Director, Operations jobs in Toronto, ON
About Baycrest
Headquartered on a 22-acre campus in Ontario and fully affiliated with the University of Toronto, Baycrest is the global leader in developing and providing innovations in aging and brain health.
Baycrest is unique in the world, combining a comprehensive system of care for aging patients, one of the world's top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age-related illness and impairment, and unmatched global knowledge exchange and commercialization capacity.
An independent benchmarking study concluded that few institutions match the breadth and uniqueness of the integrated models of service delivery and the calibre of translational research at Baycrest.
Similar Jobs
Director, Operations
About the role
Baycrest Academy for Research and Education
has an exciting opportunity for a
DIRECTOR, OPERATIONS
Posting Number: 9917
Position Type: Full-Time, Permanent
Shift Type: Day
Bi-Weekly Hours: 70 Hours
Union: Non-Union
Date Posted: May 12, 2026
Internal Closing Date: May 20, 2026
About Us
Baycrest Academy for Research and Education (BARE) conducts and promotes research and experimental development - including but not limited to basic, clinical and applied research; implementation science; and, other fields as appropriate - to generate new knowledge that contributes to an improved understanding of neuroscience, aging, and / or brain health. The Academy also undertakes knowledge mobilization activities related to the production and use of said result results for the benefits of the public. As well, the Academy develops, manages and implements educational programs and training for relevant parties, and advances research, knowledge mobilization, and educational programs, through co-design, collaboration and partnerships across sectors and disciplines.
Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BARE Operations ensures that all centres and units within the Academy receive the support and oversight to enable them to function effectively and efficiently.
Job Summary
The Director, Operations is responsible for the day to day operational management of BARE. The Director supports the effective delivery of research and education programs by overseeing operational, financial, facilities, human resources, research administration, compliance, and partnership functions.
As a senior operational leader and strategic partner, the Director, Operations works closely with BARE’s executive leadership to ensure the effective delivery of research and education programs. The role provides enterprise-wide operational, financial, and administrative oversight, strengthens governance, compliance, and risk management practices, and enables a high-quality, efficient environment for researchers, educators, staff, and learners. Through collaborative leadership and continuous improvement, the Director supports a high-performing, accountable, and inclusive Academy that advances Baycrest’s mission and long-term strategic priorities.
Key Responsibilities
General Operations Management and Finance Administration
-
Oversee the day-to-day administration and operational functions of the Academy, ensuring alignment with approved plans, policies, and budgets.
-
Support annual budgeting, forecasting, and financial monitoring activities for Academy operations and programs, in collaboration with Academy Finance.
-
Act as a point of escalation for operational issues within assigned portfolios, recommending solutions to BARE staff members and to senior leadership.
Human Resources Management
-
Provide operational leadership and direct supervision to assigned staff, including performance management, workload planning, and professional development.
-
Act as a liaison between the Academy and Baycrest Corporate Human Resources on routine HR matters, including job descriptions, staffing changes, employee relations processes, and policy interpretation.
-
Support implementation of corporate HR initiatives (e.g., engagement surveys, policy updates, workforce planning) within the Academy operations teams.
Research and Education Administration
-
Oversee grants administration activities in support of investigators and research teams, including coordination with finance and external funders.
-
Ensure administrative systems support effective research operations and reporting requirements.
-
Ensure administrative systems and practices effectively support researchers, educators, learners, and education partners.
Facilities Management and Space Planning
-
Oversee Academy space management and facilities coordination in collaboration with Baycrest corporate partners.
-
Lead the development, maintenance, and ongoing improvement of a comprehensive room usage, assignment, and space allocation framework for Academy education, research, and administrative spaces.
-
Coordinate space planning requests, minor renovations, and operational space changes with relevant internal stakeholders.
Ethics, Compliance, and Privacy Oversight
-
Ensure processes are in place to support compliance with Tri Council policies, institutional ethics standards, and external regulatory bodies.
-
Oversee Academy privacy administration and ensure alignment with institutional privacy policies and legal requirements.
-
Coordinate required compliance reporting, certifications, registrations, and training tracking.
Contracts, Agreements, and Risk Administration
-
Oversee review, coordination, and execution of research, education, and partnership agreements in collaboration with legal and corporate partners.
-
Support contract lifecycle management, record keeping, and administrative tracking.
-
Ensure operational practices support risk management requirements related to research activities, data protection, and third party engagements.
Who You Are
-
A senior operations leader with a proven ability to oversee complex, multi-functional environments across research, education, finance, HR, facilities, and compliance.
-
A strategic and pragmatic thinker who aligns day-to-day operations with institutional priorities, policies, and long-term academic and research objectives.
-
A trusted advisor to executive leadership, with sound judgment and strong business acumen in healthcare, academic, and research-intensive settings.
-
An experienced people leader who builds, mentors, and develops high-performing, multidisciplinary teams while fostering accountability, engagement, and professional growth.
-
Highly skilled in navigating regulatory, ethics, privacy, and risk-management frameworks, ensuring compliance with Tri-Council, institutional, and external requirements.
-
Adept at managing competing priorities and operational complexity, with the ability to resolve issues, drive process improvement, and deliver results in fast-paced environments.
-
A collaborative partner and relationship-builder, effective at working across corporate services, faculty, researchers, educators, funders, and external academic partners.
-
An inclusive, service-oriented leader committed to enabling a supportive, efficient, and high-quality environment for researchers, staff, learners, and collaborators.
Qualifications
-
Master’s degree in Health Services Administration, Business Administration, or a related field, with a strong foundation in complex organizational operations.
-
Minimum seven (7) to ten (10) years progressive operations and administrative leadership experience in a healthcare, academic, or research-intensive environment; experience in research and/or education settings considered an asset.
-
Knowledge of human resources would be an asset.
-
Demonstrated experience leading multi-functional portfolios, including operations, finance, human resources, research administration, compliance, facilities/space planning, and risk management.
-
Proven people leader with a track record of supervising, mentoring, and developing multidisciplinary teams, fostering accountability, engagement, and high performance.
-
Strong expertise in governance, ethics, privacy, and regulatory compliance, including familiarity with Tri-Council policies, research integrity requirements, and institutional standards.
-
Excellent strategic, analytical, and problem-solving skills, with the ability to manage competing priorities, drive process improvement, and support continuous quality enhancement.
-
Highly effective communicator and relationship-builder, capable of influencing and collaborating with senior leaders, researchers, educators, corporate partners, universities, and external stakeholders.
-
Demonstrated experience in project, change, and risk management within complex, fast-paced, and resource-constrained environments.
Compensation
At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.
The salary range for this position is $137,009 to $171,261 per year.
Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.
Not the right fit? Search for Director, Operations jobs in Toronto, ON
About Baycrest
Headquartered on a 22-acre campus in Ontario and fully affiliated with the University of Toronto, Baycrest is the global leader in developing and providing innovations in aging and brain health.
Baycrest is unique in the world, combining a comprehensive system of care for aging patients, one of the world's top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age-related illness and impairment, and unmatched global knowledge exchange and commercialization capacity.
An independent benchmarking study concluded that few institutions match the breadth and uniqueness of the integrated models of service delivery and the calibre of translational research at Baycrest.