Top Benefits
About the role
Position Summary
Under the direction of the Supervisor(s), Casino Shift Manager(s), & Gaming Operations Senior Manager, the Dealer is responsible to conduct the play of table games in a professional, friendly, courteous, and entertaining manner while adhering to regulations, policies, and procedures. The Dealer will create a fun and exciting gaming atmosphere by applying skills, ability, and exceptional service to keep our valued customers coming back for more!
Earnings: hourly wage plus gratuities
Key Accountabilities
- Conducts live games on the casino floor professionally and as a team member
- Ensures compliance of all regulations, policies, and procedures
- Works closely with Supervisors and management staff to ensure a well-run gaming floor
- Promotes the Casino’s events, services, and promotions to all guests
- Assists players with game rules
- Promotes and maintains positive relations with all guests and staff
- Ensures the guest is being provided with superior customer service
- Commitment to learning what our customers’ needs and wants are
- Encourages mutual accountability in service and inspiring others
- Takes pride in work and willing to learn and master new games
- Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
- Maintains appropriate game pace and proper game security
- Contacts Supervisor to resolve disputes and game irregularities
- Finds ways to Play ; you are serious about work, without being serious in your demeanor
- Chooses to make every day a great day
- Stays focused in order to Be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day
Education and Qualifications
- Minimum Grade 12 or equivalent is required
- Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required
- Must be certified as a Dealer by the Nova Scotia Alcohol & Gaming Division (application provided in training)
- Dealer certificate ( Training provided, must be available and eligible to work for approx 40 hrs of training each week during training period )
- Demonstrated exceptional customer service and interpersonal skills is required
- Proven ability to conduct live games with speed, efficiency and accuracy is required
- Satisfactory attendance is required
- Proven sound judgement and decision-making skills is required
- Demonstrated aptitude to create an entertainment experience with guests is required
- Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player Self-motivated and works well in a fast-paced environment
Work Environment Considerations
- Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, non-traditional work hours
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian
Top Benefits
About the role
Position Summary
Under the direction of the Supervisor(s), Casino Shift Manager(s), & Gaming Operations Senior Manager, the Dealer is responsible to conduct the play of table games in a professional, friendly, courteous, and entertaining manner while adhering to regulations, policies, and procedures. The Dealer will create a fun and exciting gaming atmosphere by applying skills, ability, and exceptional service to keep our valued customers coming back for more!
Earnings: hourly wage plus gratuities
Key Accountabilities
- Conducts live games on the casino floor professionally and as a team member
- Ensures compliance of all regulations, policies, and procedures
- Works closely with Supervisors and management staff to ensure a well-run gaming floor
- Promotes the Casino’s events, services, and promotions to all guests
- Assists players with game rules
- Promotes and maintains positive relations with all guests and staff
- Ensures the guest is being provided with superior customer service
- Commitment to learning what our customers’ needs and wants are
- Encourages mutual accountability in service and inspiring others
- Takes pride in work and willing to learn and master new games
- Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
- Maintains appropriate game pace and proper game security
- Contacts Supervisor to resolve disputes and game irregularities
- Finds ways to Play ; you are serious about work, without being serious in your demeanor
- Chooses to make every day a great day
- Stays focused in order to Be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day
Education and Qualifications
- Minimum Grade 12 or equivalent is required
- Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required
- Must be certified as a Dealer by the Nova Scotia Alcohol & Gaming Division (application provided in training)
- Dealer certificate ( Training provided, must be available and eligible to work for approx 40 hrs of training each week during training period )
- Demonstrated exceptional customer service and interpersonal skills is required
- Proven ability to conduct live games with speed, efficiency and accuracy is required
- Satisfactory attendance is required
- Proven sound judgement and decision-making skills is required
- Demonstrated aptitude to create an entertainment experience with guests is required
- Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player Self-motivated and works well in a fast-paced environment
Work Environment Considerations
- Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, non-traditional work hours
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian