Do you get fired up about helping others achieve breakthrough results in their business and life?

At Consulting Success®, we're driven by our mission: to wake up every day to help consulting business founders build successful businesses that create personal freedom and flexibility while making a lasting impact on their clients, families, and surrounding communities.

We are in the transformation business. We transform entrepreneurial consultants into confident consulting business owners — with clarity in their positioning, confidence in their pricing, and control that comes from systems and support that fit the way consulting works.

Our Clarity Coaching™ program has helped thousands of consultants across 75+ countries go from surviving their business to designing it. We're not about scale-fast formulas or one-size-fits-all masterminds. We provide personalized coaching, proven frameworks, and a high-integrity peer community that challenges members, supports them, and never lets them play small.

The Consulting Success® team values:

• La Familia
  • We treat our team, clients, and community like extended family. We value respect, honesty, and genuinely care.
• World Class
  • World class is our standard in everything we do. We're not just meeting industry benchmarks; we're raising them.
• Entrepreneurial
  • We believe growth and improvement makes life and business exciting. We're always learning, growing, and taking action.
• Health is Wealth
  • We prioritize mental health, regular physical exercise, and flexible schedules.
• Worldwide
  • The world is vibrant and diverse, and we embrace this through global collaboration.

About the Role

We're looking for someone who shares our passion for creating world-class experiences and genuinely cares about helping consultants transform their businesses and lives. This isn't just about logistics and coordination; it's about being part of the transformation journey for our members.

As our Community Engagement and Events Manager , you'll play a pivotal role in increasing client retention and experience quality by ensuring members feel supported, engaged, and consistently connected to the Clarity Coaching™ ecosystem. You'll orchestrate our in-person masterminds and online programming to deliver experiences that embody our world-class standards and La Familia culture.

This is a full-time position where you'll work closely with our Head of Client Experience, our coaching team, and our founders to create the kind of experience that makes our coaching clients say, "This changed everything."

Core Responsibilities

**

1. Client Engagement & LMS Experience**

Your primary focus is making sure no member feels invisible or unsupported:

• Proactively engage members inside the LMS community
• You will be actively involved in managing and optimizing our LMS, including content organization, updates, member access, and day-to-day platform administration.
• Track participation patterns and identify disengaged clients early
• Conduct personalized outreach to re-engage members with warmth and intentionality
• Foster a strong sense of belonging, momentum, and peer connection
• Create opportunities for members to connect, share wins, and support each other
• Support the high-integrity community environment that makes Clarity Coaching™ different

2. Online Event & Calendar Orchestration

You'll ensure our online programming is consistent, valuable, and aligned with member needs:

• Manage coaching call calendars across all our coaching tiers
• Coordinate with coaches to ensure sessions are scheduled, prepared, and aligned
• Plan at least 6 months of programming in advance with a compelling calendar of topics
• Arrange panel discussions, breakout topic groups, and special training sessions
• Ensure every call delivers value that supports retention and member transformation
• Create clear communication and reminders so members never miss valuable sessions
• Prevent operational breakdowns, missed calls, or confusion

3. In-Person Mastermind Events

You'll own the full experience design and execution for our world-class in-person events:

• Venue Selection : Research, evaluate, and select exceptional venues that align with our brand
• Logistics Coordination : Manage all aspects of event planning including travel, accommodations, catering, AV, and materials
• Experience Design : Create agendas, workbooks, session flows, and breakout structures that deliver transformation
• Vendor Management : Coordinate with venues, suppliers, and service providers to ensure flawless execution
• Pre-Event Communication : Ensure attendees have everything they need and feel excited to participate
• On-Site Leadership : Be present at events to manage logistics, troubleshoot, and ensure the experience exceeds expectations
• Post-Event Follow-Up : Gather feedback, capture lessons learned, and continuously improve the experience

4. Inner Circle Concierge

You'll serve as a dedicated concierge for our highest-level clients — consulting founders running million-plus dollar businesses:

• World-Class Support : Provide personalized, proactive support that enhances their experience and reinforces our premium positioning
• Structure & Accountability : Help Inner Circle members maintain momentum through strategic check-ins, goal tracking, and milestone celebrations
• Goal Tracking : Partner with members to define, track, and achieve their most important business objectives
• White-Glove Coordination : Anticipate needs, remove friction, and ensure seamless access to coaching, resources, and community
• Strategic Touchpoints : Conduct regular check-ins to ensure they're getting maximum value and staying on track with their vision
• VIP Experience : Create moments that make Inner Circle members feel valued, supported, and proud to be part of our highest tier

5. Retention Support

You'll be an essential partner in keeping members engaged and renewing:

• Support renewal and retention efforts through proactive engagement
• Flag at-risk members early based on participation patterns and engagement signals
• Partner with leadership to provide insights on engagement health and retention trends
• Help members see and feel the value of staying connected to the community

What Success Looks Like

• Members feel supported and connected — no one falls through the cracks
• Inner Circle clients experience world-class concierge support — they feel the premium value of their investment
• Engagement metrics improve — participation rates, call attendance, and LMS activity increase
• Retention stabilizes or increases — members stay longer because they feel the value
• Coaches experience fewer operational disruptions — sessions run smoothly and on schedule
• Events are exceptional — attendees describe them as transformative, world-class experiences
• Leadership has visibility — you provide clear insights into engagement health and opportunities
• You embody our values — every interaction reflects La Familia warmth and world-class standards

Ideal Candidate Profile

You're passionate about:

• Creating exceptional experiences that help people transform their businesses and lives
• Building genuine connections and fostering community
• The details that turn good events into unforgettable ones
• Supporting high-achieving entrepreneurs in reaching their biggest goals

You bring:

• Experience managing online communities, LMS platforms, or member engagement programs
• A proven track record of helping to drive retention improvements
• Event planning and coordination experience (ideally managing events for 40–100 people)
• Strong organizational skills and the ability to manage multiple moving parts simultaneously
• Exceptional relationship-building skills and emotional intelligence
• Comfort with high-touch client communication, especially with accomplished entrepreneurs
• A proactive mindset — you see what needs to happen and make it happen
• Understanding that retention and engagement are critical business outcomes
• The ability to work independently while staying aligned with team priorities
• Discretion and professionalism when working with high-level clients

You thrive when:

• You're creating structure and clarity out of complexity
• You're connecting with people and helping them feel valued
• You're orchestrating details to create seamless, high-impact experiences
• You're providing personalized support that makes a real difference
• You're continuously improving processes and raising the bar

Bonus points for:

• Experience in coaching, consulting, or professional development industries
• Familiarity with platforms like Circle, Skool, Disco or other LMS platforms
• Background in hospitality, event production, or experience design
• Experience with high-touch client success or concierge services
• Comfort working with global, remote teams

Role Structure

• Full-time position with significant growth potential
• Remote work with travel 2x per year for in-person events
• Flexible schedule that supports your health, lifestyle, and freedom
• This is a long-term position with a team that values excellence, cares deeply, and is committed to world-class results

The Consulting Success® team is passionate about working hard, achieving ambitious goals, and having fun along the way. We value dedication, commitment, and focus, while also prioritizing a great quality of life.

What you'll gain:

• The opportunity to support some of the world's most successful consulting founders
• A supportive, high-integrity team that values your contributions
• The chance to create world-class experiences that people remember for years
• Competitive compensation aligned with experience and results

**How to Apply**

If this resonates with you and you're excited about helping consultants build businesses they're proud to lead, we'd love to hear from you.

Please submit:

1. A brief message explaining why this role excites you and how your experience aligns. Bonus points if you record a Loom video with your message for us to see
2. Your resume or a summary of relevant experience
3. One example of an event, community, or experience you've created or managed (with details on scope, impact, and what made it successful)

Apply here: https://forms.gle/jKZypDwJmgL8Mb9Z6