Title: Principal Software Engineer

Date: 3.2026

Function: Engineering

Reports to: Director, Engineering

Position Summary

The Principal Software Engineer will play a critical role in designing, developing, and implementing high-quality software solutions. This position is responsible for the development of next-generation SaaS applications - including AI-powered and agentic experiences - as well as providing technical leadership for long-range investments and planning. The Principal Software Engineer has a passion for building maintainable, scalable, and beautiful applications, with heavy emphasis on optimizing user experience, solving problems, and delighting customers and business stakeholders. The Principal Software Engineer must be able to break down complex problems and design elegant, easy-to-maintain solutions that are resilient and robust. Additionally, this role provides technical leadership, mentorship, and guidance to the engineering team, while driving innovation in AI-assisted development practices and ensuring best practices are followed.

Key Responsibilities

• Lead the design, development, and implementation of complex software systems and solutions, including AI-powered features and agentic workflows.
• Translate business requirements into a well-formed technical design and help bring that design to life with the team, in an iterative fashion.
• Provide technical expertise and guidance to the engineering team, ensuring adherence to best practices and architectural principles.
• Collaborate with cross-functional teams to translate business requirements into scalable and robust software designs.
• Mentor and coach team members, fostering their professional growth and promoting a culture of knowledge sharing and continuous learning.
• Write reusable code, build libraries for future use, conduct code reviews, ensure code quality, and enforce coding standards.
• Champion the adoption of AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Codex) to accelerate development velocity and code quality.
• Architect and implement agentic AI systems within microservice environments, including LLM orchestration, tool integration, and autonomous workflow design.
• Drive technical innovation and identify opportunities for process improvements and optimization.
• Collaborate with product owners, architects, and stakeholders to define project goals, scope, and timelines.
• Stay up to date with emerging technologies and industry trends particularly in AI/ML and generative AI and evaluate their potential impact on our software solutions.
• Help build and maintain a healthy engineering culture, being an advocate for diversity and inclusion across the company.

Skills and Experience Needed

• Bachelor's Degree in software engineering, computer science, information technology, or similar.
• 10+ years proven experience of platform development, primarily developing user-facing production features on a modern web stack.
• 5-7 years' experience building and maintaining Vue.js (or similar, e.g., React, Angular 2+) applications.
• 5-7 years' experience developing web applications with C# and .NET Core.
• 5+ years' experience with RESTful design patterns and microservices architecture; including high-scale cloud mechanisms like event hubs, messaging systems, and data lakes.
• 1+ years' experience with AI-assisted development tools such as Claude Code, GitHub Copilot, Cursor, or similar AI coding assistants; demonstrated ability to leverage these tools to improve team productivity and code quality.
• Experience designing and building agentic AI systems, including LLM integration, prompt engineering, tool/function calling, retrieval-augmented generation (RAG), and multi-step autonomous workflows.
• Familiarity with AI/ML frameworks and APIs (e.g., Anthropic Claude API, OpenAI, LangChain, Semantic Kernel) and their integration into production microservice architectures.
• Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly.
• Experience working in a high transaction, high security environment where SOC2, ISO27001 compliance is required.
• Strong proficiency in CI/CD pipelines, git workflow, etc.; ideally in Azure DevOps.
• Strong CSS/JS development and testing abilities.
• Demonstrated leadership experience in software development projects.
• Mastery of agile development methodologies and DevOps practices.

Competencies

• Accountability
• Adaptability
• Applied Learning
• Business Acumen
• Collaboration
• Customer Focus
• Dealing with Ambiguity
• Decision Making
• Driving for Results
• Initiating Action
• Planning and Organizing
• Technical/Professional Knowledge/Skill
• AI Adoption

About the company:

More than just agendas or board management, eSCRIBE provides comprehensive meeting management solutions with powerful tools and efficient workflows that support staff, meeting participants, and the public at every step of the meeting lifecycle. Taking meeting automation to a higher level, we enable your organization to save time and money so your resources can be better spent on higher-value tasks and projects.

Founded in 2007 our solutions empower organizations across North America and as far away as Australia. In Canada, we have become a favorite of municipal governments, with over half of the top 25 Canadian municipalities choosing eSCRIBE.

OnBoard is the parent company of eSCRIBE. We’ve grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. With a recent $100 million investment from JMI Equity and our recent purchase of meeting management software company eSCRIBE, we’re poised to grow to even greater heights.

Benefits and Perks:

• Paid Time Off (PTO)/ Company Holiday
• Summer Fridays (1/2 days)
• CAN Based Employees
• Employer paid Life and Accidental Death Insurance
• Contribution to Health Care Spending Account
• Dependent Life Insurance
• Optional Life Insurance
• LTD Insurance
• Drug and Paramedical Coverage
• Dental Insurance
• Vision Insurance
• EAP
• Company provided equipment (laptop, software, etc.)
• Employment with a growing, casual, fun, philanthropic minded company

Diversity Statement - Culture of Togetherness:

At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.

OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com.