Wild Rose Co-operative Association Ltd. is looking for a motivated and driven retail professional to lead their Grocery team to ensure excellent merchandising and product selection to best serve our member-owners.

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.wildroseco-op.crs.

What you'll do:

• Responsible for ordering and receiving products ensuring the merchandise’s quality and completeness of the order.
• Place merchandise neatly into designated areas, and complete all mandatory documentation.
• Ensure stock is on shelves and displayed, any damaged or dated products are removed, and all goods intended for sale are organized to meet established standards following FIFO and assist the grocery team as required.
• Identify issues and areas for improvement with customer experience within the grocery department.
• Promotes and ensures adherence to brand and merchandising standards, marketing efforts, and image standards.
• Ensures all applicable company policies and procedures are communicated and adhered to and ensures safety and regulatory requirements and procedures are implemented and maintained.
• Applies operational knowledge in key performance areas and works with the Grocery Manager in the allocation of team assignments to achieve objectives.
• Ensures prompt, efficient, and friendly customer service is provided at all times. Maintains high customer service levels to ensure customer satisfaction and identifies areas for improvement. Ensures all customer complaints, adjustments, and returns are handled in a quick and efficient manner. Take corrective action with team members if the established standards are not being met.
• Recruit, train, coach & motivate the department team while fostering a positive work environment that enables the engagement of all team members in the pursuit of desired results.
• Provide leadership to the department, including goal setting, scheduling and assigning work, performance management, training and development of team members
• This role will be primarily responsible for working NIGHT shifts and leading the NIGHT STOCKING team.
• Other duties as assigned.

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

• 2+ years of relevant retail experience
• 2+ years of relevant customer service experience
• 1+ years of leadership experience
• Grade 12 diploma (additional Business education would be an asset)
• Foodwise certification is required (can train internally if candidate does not already possess)

This role will require the use of various computer software, AI predictive software & phone applications. This role will also require continuous standing, walking, and lifting up to 50 lbs throughout the shift.

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.