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Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

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The Pension and Benefits Administrator will support the delivery of benefits and pension processes for various global plans as directed by the Manager.

Reporting to the Manager, Global Benefits & Retirement on the Global Benefits & Retirement team, the Pension & Benefits Administrator will support the delivery of benefits and pension processes for various global plans as directed by the Manager.

Accountabilities:
Support the Pension & Benefits Team and act as the back up related to various global benefits and pension related issues

Continually look to enhance and find efficiency in processes and present them to the Lead

Responsible for timely and accurate invoice processing, all tracking requirements and entry into Basware

Oversee all pension and benefits invoices for accuracy, coordinates payments through various accounting process

Support PEX with complex benefits claims escalations or pension plan administrative issues

Manage with accuracy any required enrollments/terminations into any programs where automations do not exist

Manage any error reports not only for correction but root cause impact and present recommend changes to Lead

Develop process improvement options and present to the Manager

Monitor HR customer feedback and raise continuous improvement opportunities to People Experience leadership, HRBPs, and COEs through appropriate governance channels and develop any new guidelines and educations both internal and external stakeholders

Support legacy Executive and closed plans globally including individual coverage to ensure appropriate coverage and looking for process improvements to mitigate risk of closed plans

Skills & Experience :
Bachelor’s degree in Human Resources or related field, professional HR, and/or benefits CEBS/GBA) designation considered an asset

1-3 years of benefits and retirement experience and expertise in process, policies, and procedures

Strong vendor management and ability to multitask competing priorities in a fast-paced environment

Take direction well and be open to feedback

Detail-oriented execution of routine and complex processes

Proactive focus on continuous improvement and looking for creative solutions or process improvements daily

Excellent project management, planning, and organizational skills

Demonstrated proficiency in Microsoft Excel, including functions, pivot tables, and data analysis

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.