HM Note: This hybrid contract role is five (5) days in office. Candidates' resumes must include first and last name.

Description

Position Highlights:

• Support and provide input to building out strategies for product management and maintain the end-to-end product life cycle processes, roles and responsibilities.
• Document User Guides including visual aids for various roles that are part of the governance model.
• Provide timely system support for internal users on the product functionality
• Guide and create processes for support and maintenance of the related services
• Guide and create processes for onboarding of new teams and client portfolios.

Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle, including:
• Gathering and prioritizing product and customer requirements
• Defining the product vision
• Ensuring that the product supports the company's overall strategy and goals
• Gain a deep understanding of customer experience:
• Identify and fill product gaps
• Generate new ideas that grow market share Improve customer experience
• Drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with client relationship team, executives, and other product management team members
• Act as a product evangelist to build awareness and understanding
• Represent the team by containing users to solicit feedback on products and services

General Skills:

• Experience delivering PRDs with prioritized features and corresponding justification
• Experience working with external third parties to assess COTS products and compatibility.
• Experience running beta and pilot programs with early-stage software products and services
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Experience and Skill Set Requirements

Must Haves/ Mandatory Skills:

• Knowledge and understanding of application and technology architecture definition and integration needs related to shared infrastructure and middleware
• Experience and knowledge in providing logical technology analysis at functional level.
• Experience with Platform services, APIs and databases.
• Knowledge of the design and architecture of cloud deployments
• Knowledge of development frameworks/technologies
• Experience in structured methodologies for the design, development, implementation and maintenance of products and services

Desirable Skills:

• Experience with virtualization technologies; VMware, Server virtualization; and within the following application development frameworks: Java/J2EE, Spring Framework, AngularJS, Python, Node.JS, HTML, JavaScript, C++, SQL, API, Microservices, and container technologies.
• 10+ years experience in planning, designing, implementing, evaluating, and analyzing large transactional middleware platform with distributed computing
• Strong working/architecture knowledge of N-Tier environments, Intel and Unix platforms, Cloud Computing, Networking.
• Technology vision and architectural leadership
• Knowledge of Enterprise Architecture gating processes
• Knowledge of the technology aspects of Service-Oriented and Container/ Component-based architecture and design
• Knowledge and understanding of OPS Corporate I&IT information architecture strategy, policies, plans, current and emerging IT architecture principles, methodologies, mechanisms and techniques, to analyze, develop and implement application and technology architecture

Candidate Rating:

Product Management - 40%

• Experience in managing end-to-end product lifecycle from requirement gathering to product retirement
• Experience in documenting and presenting product roadmaps, requirements, backlog, functional description and user guides
• Experience working with implementation teams to build and roll out products
• Experience providing support to CRMs and Operations staff

Platform Technologies – 20%

• Knowledge of Web Servers, Application Servers, Tools such as Ansible, Kubernetes/OpenShift Container Platform
• Experience with Application hosting service models, pricing, licences, platform evergreening

Integration Technologies - 20%

• Knowledge of Gateways, APIs and Managed File Transfer systems
• Knowledge of various integration protocols like SOAP, REST, GraphQL etc.

Project Management - 15%

• Experience in the developing and managing plans for medium to large projects, including resource management, RAID management and stakeholder management.

Public Service Experience - 5%

Must Have:

• Knowledge and understanding of application and technology architecture definition and integration needs related to shared infrastructure and middleware
• Experience and knowledge in providing logical technology analysis at functional level.
• Experience with Platform services, APIs and databases.
• Knowledge of the design and architecture of cloud deployments
• Knowledge of development frameworks/technologies
• Experience in structured methodologies for the design, development, implementation and maintenance of products and services

Desirable Skills:

• Experience with virtualization technologies; VMware, Server virtualization; and within the following application development frameworks: Java/J2EE, Spring Framework, AngularJS, Python, Node.JS, HTML, JavaScript, C++, SQL, API, Microservices, and container technologies.***

• 10+ years experience in planning, designing, implementing, evaluating, and analyzing large transactional middleware platform with distributed computing

• Strong working/architecture knowledge of N-Tier environments, Intel and Unix platforms, Cloud Computing, Networking.

• Technology vision and architectural leadership

• Knowledge of Enterprise Architecture gating processes

• Knowledge of the technology aspects of Service-Oriented and Container/ Component-based architecture and design

• Knowledge and understanding of OPS Corporate I&IT information architecture strategy, policies, plans, current and emerging IT architecture principles, methodologies, mechanisms and techniques, to analyze, develop and implement application and technology architecture