Digital Properties Delivery Coordinator - 12 months
Top Benefits
About the role
Company: CGL
Department: Digital Properties
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid
Language: English is required, French is an asset
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
The Coordinator plays a key role in assisting the Digital Properties Delivery Pod team with the execution (delivery) of building/creating and launching digital solutions across multiple platforms to support the digital initiatives for Co-operators and its products (Home, Auto, RV, Water, Wealth, etc.) and its sub-brands (CUMIS, Sovereign, etc.). In addition, the Coordinator will help to implement innovative solutions that enhance user experience across the brand’s digital properties by working cross-functionally with various partners/stakeholders such as UX, Technology, Marketing, Product, Legal & Compliance, and others within the larger Digital team, to assist with the build and delivery of standard and bespoke solutions in order to drive business outcomes.
How you will create impact:
-
Support and facilitate the day-to-day activities on the delivery pod to release impactful digital content across our digital ecosystem. This may include activities such as;
-
- Creation of workback schedules
- Creation and maintenance of Jira work tickets and Confluence pages, ensuring relevant information is communicated/documented for the entire delivery team
- Gather and manage feedback and approvals from partners and stakeholders
- Track defects and outstanding activities to manage delivery timelines, ensuring projects and deliverables stay on track
- Organize and document processes and procedures across functional teams
-
Build relationships as you partner with designers, copy writers, developers,legal/compliance, and product and marketing teams, to ensure we’re releasing responsible, meaningful, and well-designed content that aligns to our strategic vision/roadmap.
-
Assist with the execution of Digital Marketing Campaigns and code releases by coordinating with key partners and stakeholders to create the best client experience, improve digital performance, and drive digital sales, leads, and adoption.
-
Assist with gathering data and analytics by reviewing digital performance using measurement tools and dashboards to create in-depth reporting.
-
Assist with ad hoc activities such as;
-
- Content authoring
- QA testing
- Digital Accessibility reviews
- Operational support work
- Google reviews
- Advisor support
How you will succeed:
-
You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
-
You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
-
You have strong communication skills to clearly convey messages and explore diverse points of view.
-
You build trusting relationships and provide guidance to support the development of colleagues.
To join our team:
- You have up to 2 years of relevant experience working in Digital, Marketing/Martech, or Project Management. A background in insurance or financial services is an asset.
- You demonstrate experience managing multiple projects/tasks simultaneously with various teams.
- Strong communication skills (written/verbal).
- Team player.
- Documentation skills.
- Ability to work cross-functionally.
- Familiarity with the following is a plus;
- CRM, Salesforce and CMS platforms
- Data analysis platforms (e.g. Google Analytics)
What you need to know:
-
You will travel occasionally.
-
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
About Co-operators
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.
We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.
With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.
Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.
Digital Properties Delivery Coordinator - 12 months
Top Benefits
About the role
Company: CGL
Department: Digital Properties
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid
Language: English is required, French is an asset
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
The Coordinator plays a key role in assisting the Digital Properties Delivery Pod team with the execution (delivery) of building/creating and launching digital solutions across multiple platforms to support the digital initiatives for Co-operators and its products (Home, Auto, RV, Water, Wealth, etc.) and its sub-brands (CUMIS, Sovereign, etc.). In addition, the Coordinator will help to implement innovative solutions that enhance user experience across the brand’s digital properties by working cross-functionally with various partners/stakeholders such as UX, Technology, Marketing, Product, Legal & Compliance, and others within the larger Digital team, to assist with the build and delivery of standard and bespoke solutions in order to drive business outcomes.
How you will create impact:
-
Support and facilitate the day-to-day activities on the delivery pod to release impactful digital content across our digital ecosystem. This may include activities such as;
-
- Creation of workback schedules
- Creation and maintenance of Jira work tickets and Confluence pages, ensuring relevant information is communicated/documented for the entire delivery team
- Gather and manage feedback and approvals from partners and stakeholders
- Track defects and outstanding activities to manage delivery timelines, ensuring projects and deliverables stay on track
- Organize and document processes and procedures across functional teams
-
Build relationships as you partner with designers, copy writers, developers,legal/compliance, and product and marketing teams, to ensure we’re releasing responsible, meaningful, and well-designed content that aligns to our strategic vision/roadmap.
-
Assist with the execution of Digital Marketing Campaigns and code releases by coordinating with key partners and stakeholders to create the best client experience, improve digital performance, and drive digital sales, leads, and adoption.
-
Assist with gathering data and analytics by reviewing digital performance using measurement tools and dashboards to create in-depth reporting.
-
Assist with ad hoc activities such as;
-
- Content authoring
- QA testing
- Digital Accessibility reviews
- Operational support work
- Google reviews
- Advisor support
How you will succeed:
-
You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
-
You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
-
You have strong communication skills to clearly convey messages and explore diverse points of view.
-
You build trusting relationships and provide guidance to support the development of colleagues.
To join our team:
- You have up to 2 years of relevant experience working in Digital, Marketing/Martech, or Project Management. A background in insurance or financial services is an asset.
- You demonstrate experience managing multiple projects/tasks simultaneously with various teams.
- Strong communication skills (written/verbal).
- Team player.
- Documentation skills.
- Ability to work cross-functionally.
- Familiarity with the following is a plus;
- CRM, Salesforce and CMS platforms
- Data analysis platforms (e.g. Google Analytics)
What you need to know:
-
You will travel occasionally.
-
You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
About Co-operators
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.
We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.
With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.
Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.