At TTI, people come for the opportunity and stay for the culture!

Service Hub Trainer
Techtronic Industries Canada Inc. | Milwaukee®
Full-Time | Permanent | Georgina, ON | P1

Job Description:

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

This role is responsible for training new hires and providing ongoing training for internal team members as new product lines and systems are introduced. It includes hands-on tool instruction, technical knowledge, and system training in Oracle and Korber. The team member will lead training and promote the benefits of these technologies to business teams. Success in this role requires strong technical skills, process improvement abilities, and a positive, adaptable attitude. The position also supports safety and continuous improvement initiatives, such as 6S.

What You Will Do

• Serve as a trusted team member with a positive, solutions-oriented attitude, supporting business units through complex or sensitive issues with best practices and long-term follow-through.
• Engage with business units to identify needs, explore options, and develop effective solutions that align with desired outcomes.
• Lead and facilitate training programs for new hires and existing staff, including hands-on tool repair, technical skills, and system training in Oracle and Korber.
• Develop and maintain training materials, staff records, and documentation required for compliance and grant tracking.
• Collaborate with senior training specialists to ensure training content remains current and effective.
• Facilitate team meetings, training sessions, and group presentations, encouraging active participation and managing group dynamics professionally.
• Support continuous improvement initiatives, including 6S, safety, and corrective actions, to enhance quality and customer satisfaction.
• Demonstrate flexibility in work schedule and shift coverage, including travel during onboarding
• React effectively to change, manage time and tasks independently, and maintain focus during uncertainty.
• Build professional capability through ongoing learning and application of new knowledge.
• Maintain strong working relationships across all levels of the organization.
• Possess and apply technical knowledge, Microsoft Office proficiency, and the ability to train others across varying skill levels.
• Must be able to lift up to 30 pounds

What You Will Bring

• Previous experience in performance management, supervision, or technical training is preferred.
• Proficient in Microsoft Office and capable of using business analytics and work planning tools.
• Strong typing and ten-key skills.
• High attention to detail and ability to manage tasks independently.
• Knowledge of Korber, WMS, and Oracle (formerly Microsoft Dynamics AX) preferred.
• Ability to train others, present effectively to groups, and manage group dynamics.
• Flexible work schedule and willingness to travel during onboarding.

What You Will Benefit From

• Competitive Hourly Rate $30.10/hr
• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

Visit our:

Company Website

,

LinkedIn

and

Instagram

today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.