About the role
Scheduling Coordinator (Full-Time)
Joining our Atlantic Operations team, Schedulers are responsible for monitoring and actioning all employee and client schedules. Schedulers will be responsible to generate a call list and open shift list to fulfil the coverage requirements and communicate with the respective groups, clients, site leaderships in the Atlantic region. Please see below for additional details.
Hours:
Must be available days, evenings, weekends, and overnight.
Duties and Responsibilities
- One of the primary duties will be making outgoing calls to contact off duty employees actively to provide schedule for them
- Schedulers are responsible to record and keep a track of their statistics and ensure that all the casual employees are actively working.
- Maintain all the inactive employees and employees’ availabilities
- Schedulers must understand the full compliance requirement and priority coverages for each site
Qualifications
- Fluent in English to be able to give adequate, clear, and concise directions
- Confident and capable of remaining composed under pressure of emergency situations
- Excellent written and verbal communication skills
- Must be able to work under team setting
- Must be able to demonstrate high customer service skills
- Scheduling and security experience is an asset
- Ability to work in a dynamic, fast-paced environment
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
About the role
Scheduling Coordinator (Full-Time)
Joining our Atlantic Operations team, Schedulers are responsible for monitoring and actioning all employee and client schedules. Schedulers will be responsible to generate a call list and open shift list to fulfil the coverage requirements and communicate with the respective groups, clients, site leaderships in the Atlantic region. Please see below for additional details.
Hours:
Must be available days, evenings, weekends, and overnight.
Duties and Responsibilities
- One of the primary duties will be making outgoing calls to contact off duty employees actively to provide schedule for them
- Schedulers are responsible to record and keep a track of their statistics and ensure that all the casual employees are actively working.
- Maintain all the inactive employees and employees’ availabilities
- Schedulers must understand the full compliance requirement and priority coverages for each site
Qualifications
- Fluent in English to be able to give adequate, clear, and concise directions
- Confident and capable of remaining composed under pressure of emergency situations
- Excellent written and verbal communication skills
- Must be able to work under team setting
- Must be able to demonstrate high customer service skills
- Scheduling and security experience is an asset
- Ability to work in a dynamic, fast-paced environment
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.