Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary Admin Coordinator, Patient Flow As the Administrative Coordinator, you will be responsible for the overall operation of patient care services after regular business hours. You will provide ongoing support to front line staff, nursing units and all Hospital services to facilitate quality patient care. You have excellent communication and interpersonal skills. You also have excellent negotiation and conflict resolution skills. You are well organized and have effective time management skills. You are able to work independently and function effectively in a constantly changing work environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers , learners, patients and families.

On a practical level, you will

• Facilitate optimal bed utilization and patient flow and assist units with staffing resource coordination
• Promote excellence in patient care and service delivery and identifies potential risk issues to the appropriate department head/Clinical Team Manager
• As the senior administrative person onsite, deal with unresolved patient/family concerns, media inquires, etc.
• Identify problems within the organization and assist in the development of strategies to resolve such problems
• Utilize appropriate resources to ensure quality care and placement of patients
• Collaborate with Clinical Team Manager on-call to ensure appropriate response to internal (i.e., codes) and external (i.e., medial inquires/public relations) events
• Respond to Hospital codes, i.e., code blue, pink, white, etc.

Qualifications

• Registered Nurse with B.Sc.N. or related undergraduate degree preferred
• Current B.C.L.S. Certification
• Five (5) years direct patient care experience; emergency and/or critical care experience an asset
• Two (2) years progressive administrative experience (team leader, charge nurse) in a nursing setting, preferred
• Knowledge of relevant legislation and collective agreements
• Bilingualism in French/English an asset

What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part-Time Regular Position with 8 hour shifts, night shifts, weekend only shifts ( weekend Worker ) in the Patient Flow Department. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan. #INDO

How To Apply Think you're the right person for the job? Here's your first chance to show us why:

• Ensure to meet the deadline - only applications received by the closing date will be considered.
• We will review all applications and will contact those selected for an interview.

Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.