Student Success Advisor
Top Benefits
About the role
JOB OPPORTUNITY
Position Information
Location
Hybrid / New Westminster Campus / Coquitlam Campus
Salary Range
$63,506.00 to $72,088.00 per annum, which includes a special allowance of $3,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement.
The Opportunity
Students feel at ease around you because of your empathetic and analytical approach. You’re an advocate for students, providing guidance to resources so that students feel supported and equipped for success. When the unexpected strikes, you’re the first to step in and offer support. When the needs of our students are met, you feel fulfilled and look for the next opportunity to make your mark.
If this sounds like you, we need your talents! Apply to the Student Success Advisor position, and join our dedicated and supportive team.
WHO WE ARE
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
WHAT WE OFFER
We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
- Transit-accessible campuses
- Hybrid work arrangements for eligible positions
- Competitive salaries
- Excellent Health and Dental Benefits for eligible positions
- Defined-Benefit Pension Plan for eligible positions
- Professional Development funding
- Access to our Fitness Centres and Classes
For more benefits information, click here**!**
WHAT IT TAKES
- Bachelor’s degree in a relevant field from a recognized post-secondary institution and 4 to 5 years related work experience or a combination of education and experience.
- Minimum of 4 years of direct experience in service-centred and/or academic centred role evaluating complex student academic and financial issues; a proven ability to provide exceptional service in a fast-paced environment is required.
- Experience with interpreting, applying and advising on policies and procedures.
- Sound and current knowledge on best practices in enrolment or registrarial services or comparable work experience.
- Ability to provide effective and appropriate guidance and counsel.
For the Full Job Description, click here**.**
Additional Information
-
This temporary full-time (35 hours per week) position is available starting October 1, 2025 to November 6, 2026.
-
Regular hours of work are Monday-Friday 8:30am – 4:30pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required.
-
The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at all Douglas College campuses and offsite locations.
-
Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.
Posting Number
02618SA
Position Title
Student Success Advisor
Anticipated Start Date
10/01/2025
End Date
11/06/2026
Needs a Criminal Records Check
No
How To Apply
Open Date
08/26/2025
Close Date
09/02/2025
Open Until Filled
No
Minimum Number of References
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Important Note
Qualified internal applicants must apply by September 2, 2025 to be given first consideration. Click the link at the top of this page to apply directly to this posting.
About Douglas College
Douglas College is one of the largest degree-granting colleges in British Columbia, educating close to 25,000 students a year. With two major campuses - one in New Westminster and one in Coquitlam - directly on SkyTrain lines, Douglas is one of the most accessible post-secondary institutions in Metro Vancouver.
Douglas offers the most bachelor’s degrees and post-degree programs of any college in B.C., and is noted for combining the academic foundations of a university with the career-ready skills of a college. Because of the College’s strong academic base, the majority of these for-credit courses transfer to different research universities in B.C. and across Canada, providing students with flexible pathways to reach their academic goals.
Over 960 experienced, teaching-focused faculty bring both academic rigor and real-world experience to the classroom at Douglas. Outside the classroom, over 900 other employees work together to create a friendly, inspiring, supportive and respectful environment.
Student Success Advisor
Top Benefits
About the role
JOB OPPORTUNITY
Position Information
Location
Hybrid / New Westminster Campus / Coquitlam Campus
Salary Range
$63,506.00 to $72,088.00 per annum, which includes a special allowance of $3,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement.
The Opportunity
Students feel at ease around you because of your empathetic and analytical approach. You’re an advocate for students, providing guidance to resources so that students feel supported and equipped for success. When the unexpected strikes, you’re the first to step in and offer support. When the needs of our students are met, you feel fulfilled and look for the next opportunity to make your mark.
If this sounds like you, we need your talents! Apply to the Student Success Advisor position, and join our dedicated and supportive team.
WHO WE ARE
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
WHAT WE OFFER
We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
- Transit-accessible campuses
- Hybrid work arrangements for eligible positions
- Competitive salaries
- Excellent Health and Dental Benefits for eligible positions
- Defined-Benefit Pension Plan for eligible positions
- Professional Development funding
- Access to our Fitness Centres and Classes
For more benefits information, click here**!**
WHAT IT TAKES
- Bachelor’s degree in a relevant field from a recognized post-secondary institution and 4 to 5 years related work experience or a combination of education and experience.
- Minimum of 4 years of direct experience in service-centred and/or academic centred role evaluating complex student academic and financial issues; a proven ability to provide exceptional service in a fast-paced environment is required.
- Experience with interpreting, applying and advising on policies and procedures.
- Sound and current knowledge on best practices in enrolment or registrarial services or comparable work experience.
- Ability to provide effective and appropriate guidance and counsel.
For the Full Job Description, click here**.**
Additional Information
-
This temporary full-time (35 hours per week) position is available starting October 1, 2025 to November 6, 2026.
-
Regular hours of work are Monday-Friday 8:30am – 4:30pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required.
-
The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at all Douglas College campuses and offsite locations.
-
Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.
Posting Number
02618SA
Position Title
Student Success Advisor
Anticipated Start Date
10/01/2025
End Date
11/06/2026
Needs a Criminal Records Check
No
How To Apply
Open Date
08/26/2025
Close Date
09/02/2025
Open Until Filled
No
Minimum Number of References
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Important Note
Qualified internal applicants must apply by September 2, 2025 to be given first consideration. Click the link at the top of this page to apply directly to this posting.
About Douglas College
Douglas College is one of the largest degree-granting colleges in British Columbia, educating close to 25,000 students a year. With two major campuses - one in New Westminster and one in Coquitlam - directly on SkyTrain lines, Douglas is one of the most accessible post-secondary institutions in Metro Vancouver.
Douglas offers the most bachelor’s degrees and post-degree programs of any college in B.C., and is noted for combining the academic foundations of a university with the career-ready skills of a college. Because of the College’s strong academic base, the majority of these for-credit courses transfer to different research universities in B.C. and across Canada, providing students with flexible pathways to reach their academic goals.
Over 960 experienced, teaching-focused faculty bring both academic rigor and real-world experience to the classroom at Douglas. Outside the classroom, over 900 other employees work together to create a friendly, inspiring, supportive and respectful environment.