Equipment Service Technician Toronto, Ontario ONSITE Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life: “To help our customers be more successful, so they can focus on delivering the best quality care.” WHY US You will enjoy a compensation package including salary, bonus opportunity, health benefit plans, company vehicle/allowance, and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being. WHAT YOU WILL DO As an Equipment Service Technician (EST), you will diagnose, repair, and maintain dental equipment while delivering responsive, professional customer service within your assigned territory. You will manage service requests, provide repair updates, offer guidance on equipment care and upgrades, and coordinate vendor repairs when required. You will also support territory growth by prospecting new customers and promoting preventative maintenance agreements and related service solutions. In addition, you will complete work orders, billing, collaborate with internal teams, and maintain flexibility to meet customer needs, including occasional evening or weekend work. WHAT YOU BRING You are a hands-on, customer-focused technician with a strong interest in mechanics and electronics and a passion for solving problems. You bring technical training and experience in a service or equipment environment, along with the confidence to communicate clearly and professionally with customers. Organized, detail-oriented, and technologically savvy, you are comfortable using computer systems to manage service records, track repairs, and ensure accurate, timely documentation. Your strong interpersonal and communication skills allow you to build trust, explain technical concepts clearly, and identify opportunities to add value through service solutions. You enjoy working in dynamic environments, whether at customer sites or in a shop setting, and are physically capable of lifting, unpacking, and moving equipment up to 100 lbs. You are adaptable and flexible, willing to adjust your schedule when needed to ensure customers receive timely and exceptional service. Your favorite words are: Equipment Repair, Preventative maintenance, dental equipment, troubleshooting, customer service, technical support *This position reports to our Concord/Ottawa Branch and requires travel across Ontario. Compensation: The posted range for this position is $65,000– $75,000 which is the expected salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining pay within the posted range including education, prior experience, training, skills, certifications, location/labour market, internal equity, etc Vacancy Status: This posting is for an existing, available vacancy. WHAT DOES INCLUSION MEAN AT HENRY SCHEIN INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success. At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society. Are you ready to join our collaborative, customer-centric environment? We’d love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.