Collections Specialist - Portal Collector
About the role
Job Description:
We are in search of a proactive and experienced Collections Specialist to manage our most intricate receivables. This position is not intended for entry level billing or invoice processing. You will be tasked with navigating complex payment portals, organizing municipal accounts, and acting as our organization’s Final Caller for high-risk, aged accounts.
Key Responsibilities:
- Proactively oversee third-party procurement portals (e.g., Ariba, Coupa) to monitor real-time invoice statuses.
- Detect "Rejected," "Pending Allocation," or "Disputed" statuses within portals and promptly address the underlying issues.
- Investigate and rectify payment discrepancies, supplying necessary documentation as needed.
- Update management regarding the status of overdue accounts.
- Ensure that internal records accurately reflect the payment schedules shown in customer portals.
- Navigate the specific challenges associated with the municipality
- Serve as the primary professional liaison for Municipal accounts regarding payment status.
- Outbound calls to accounts over 90 days being considered for final action
- Resolve long-standing disputes and secure firm payment commitments or settlements.
- Act as the final point of contact and issue notices before an account is referred to legal or a third-party agency.
- Comply with all company policies and management directives.
- Adapt to changes and acquire new processes as the business evolves.
Qualifications:
-
Exceptional attention to detail and a high degree of accuracy.
-
Self-driven team player with a positive demeanor and a strong work ethic.
-
Capability to perform under pressure, manage multiple tasks, and meet deadlines.
-
Outstanding interpersonal and communication skills (both written and verbal).
-
Effective organizational and time-management abilities.
-
Capacity to work independently
-
Strong analytical and problem-solving skills.
-
Google Workspace is a plus
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Not the right fit? Search for Collections Specialist jobs in Vaughan, ON
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.
Similar jobs you might like
Collections Specialist - Portal Collector
About the role
Job Description:
We are in search of a proactive and experienced Collections Specialist to manage our most intricate receivables. This position is not intended for entry level billing or invoice processing. You will be tasked with navigating complex payment portals, organizing municipal accounts, and acting as our organization’s Final Caller for high-risk, aged accounts.
Key Responsibilities:
- Proactively oversee third-party procurement portals (e.g., Ariba, Coupa) to monitor real-time invoice statuses.
- Detect "Rejected," "Pending Allocation," or "Disputed" statuses within portals and promptly address the underlying issues.
- Investigate and rectify payment discrepancies, supplying necessary documentation as needed.
- Update management regarding the status of overdue accounts.
- Ensure that internal records accurately reflect the payment schedules shown in customer portals.
- Navigate the specific challenges associated with the municipality
- Serve as the primary professional liaison for Municipal accounts regarding payment status.
- Outbound calls to accounts over 90 days being considered for final action
- Resolve long-standing disputes and secure firm payment commitments or settlements.
- Act as the final point of contact and issue notices before an account is referred to legal or a third-party agency.
- Comply with all company policies and management directives.
- Adapt to changes and acquire new processes as the business evolves.
Qualifications:
-
Exceptional attention to detail and a high degree of accuracy.
-
Self-driven team player with a positive demeanor and a strong work ethic.
-
Capability to perform under pressure, manage multiple tasks, and meet deadlines.
-
Outstanding interpersonal and communication skills (both written and verbal).
-
Effective organizational and time-management abilities.
-
Capacity to work independently
-
Strong analytical and problem-solving skills.
-
Google Workspace is a plus
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
Not the right fit? Search for Collections Specialist jobs in Vaughan, ON
About GFL Environmental
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™.
Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span of regional offices, our national reach and local presence covers the nation.
Through our one-on-one collaboration, we partner with you to truly understand your security needs and goals. Through our leading services, systems, and solutions—security services, technology services, and complementary services— Allied Universal is There for you. ™ Commercial, Industrial, Retail & Law Enforcement markets have been our primary focus.
Our commitment to finding the highest quality products is never ending, whether for the Industrial Mining, Nuclear, Forestry industry, or the Retail, Commercial industries, our clients gain our knowledge of “What Works” for their respective businesses.