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In-Store & Online Technical Service Representative (Full Time)

Best Buy Canada3 days ago
Fort McMurray, Alberta
Mid Level
full_time

Top Benefits

Flexible schedules
Employee discounts on tech
Competitive compensation and benefits

About the role

You’ll love it here! We are hiring immediately for an in-store & online technical service representative , which we call an in-store and remote services agent at Best Buy. In this role, you will provide customers with the great technical support they need.

Join us and grow your career with our retail team as an in-store & online technical service representative .

What You’ll Do

  • Upgrade, set up and repair customers’ computers in-store
  • Provide technical support online via chat or on the phone
  • Recommend appropriate Geek Squad services based on customer needs
  • Keep us organized by completing service notes and handling customer property according to guidelines
  • Share your passion for tech to create an amazing customer experience

What We’re Looking For

  • Must be at least 18 years old
  • Computer diagnostic & repair experience
  • Enthusiasm to welcome and assist customers
  • Flexibility to adapt to dynamic situations in a fast-paced environment
  • A commitment to maintaining a safe and fun working environment
  • Excellent communication skills

Why You’ll Love It Here

  • Flexible schedules as per business needs
  • Employee discounts on awesome tech
  • Competitive compensation and benefits
  • An inclusive, fun, and supportive team who you will quickly call friends
  • Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you.

About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead).

3010 - 9713 Hardin Street, Fort McMurray, AB T9H 1L2

PandoLogic. Keywords: Technical Support Representative, Location: Fort Mcmurray, AB - T9J 1A4

About Best Buy Canada

Retail
1001-5000

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations.

Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada.

Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.