Program Coordinator
Top Benefits
About the role
PROGRAM COORDINATOR
STUDENT WELLNESS SERVICES, OFFICE OF STUDENT SUPPORT AND ACCOUNTABILITY
Competition No. 25.08.226
CATEGORY
SALARY
CLOSING DATE
Full-Time Continuing (35 hours per week)
MSU Band E (Steps 1-8): $31.411 - $45.672 per hour. $57,168 - $83,122 per annum (Based on 35 hours per week).
August 29, 2025
About Us
MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 19,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.
Opportunity
MacEwan University is seeking a Program Coordinator for a full-time, continuing opportunity with the Student Wellness Services department. In this role, your primary responsibility is to support the student well-being by overseeing key initiatives within Student Wellness Services, including the Animal-Assisted Wellness program and the Student of Concern program. You will lead the planning, promotion, and implementation of Animal-Assisted Wellness activities, ensuring they meet health, safety, and animal welfare standards. Additionally, you will triage student concerns, coordinate support for those facing personal, academic, or mental health challenges, and ensure timely, confidential, and compassionate follow-up care.
This position is hybrid with the expectation that the majority of work during the first six months being work from home.
Key responsibilities include:
- Serving as the first point of contact for the Animal-Assisted Wellness program and Student of Concern program and liaising with campus stakeholders, responding to inquiries from students, faculty, staff, and other stakeholders, providing information and/or redirecting as appropriate;
- Planning, developing, coordinating, and implementing Animal-Assisted Wellness events and activities to support student well-being that align with established program directives, broader student engagement initiatives, institutional wellness priorities, and health and safety requirements;
- Establishing protocols and guidelines for program activities, ensuring alignment with institutional policies and relevant animal welfare standards;
- Collaborating with the Health, Safety, and Environment (HSE) team to ensure compliance with campus health and safety policies, including the development of sanitization protocols, allergy mitigation measures, and emergency procedures for events involving therapy dogs;
- Researching best practices in student wellness and animal-assisted events and making recommendations for program improvement;
- Building and maintaining relationships with various campus groups and community groups to identify and explore opportunities and foster collaboration on joint initiatives through promotional materials and creative visual assets;
- Recruiting, interviewing, and onboarding volunteers and their dogs for participation in the Animal-Assisted Wellness program;
- Developing and maintaining an application and screening process to assess volunteer suitability and program fit;
- Providing orientation, training, and ongoing support for volunteers to ensure compliance with institutional standards, program requirements, and best practices in Animal-Assisted Wellness with emphasis on institutional health, safety, and hygiene protocols for animal-assisted programming; and
- Accurately updating and maintaining program record by collecting, verifying completeness, and inputting data into a variety of spreadsheets and databases to ensure program compliance and reporting purposes.
SKILLS
You will have:
- A passion for wellness and engagement programs;
- Strong knowledge of guide dog and service dog legislation and related accessibility laws;
- Comfort and competence in working with dogs, with an understanding of animal behaviour and welfare standards;
- Public speaking skills;
- Knowledge and understanding of engagement planning and event coordination principles and techniques;
- Knowledge of communications techniques and best practices;
- Excellent organizational skills with the ability to manage multiple projects and priorities;
- Strong interpersonal skills to work effectively and build relationships with a diverse range of stakeholders;
- The ability to work independently and in a team environment;
- Strong oral and written communication skills, with experience delivering presentations to diverse audiences; and
- Knowledge of occupational health and safety principles related to hygiene, sanitization, and allergy risk mitigation.
QUALIFICATIONS
- A minimum of a degree in social work, psychology, education, or related field.
- A minimum of 2 years of related experience in program coordination, community engagement, and/or outreach, preferably in the areas of mental health, wellness, or animal-assisted interventions or wellness initiatives, or a related role.
- Experience in event planning, volunteer coordination, community organizing, engagement, program management and outreach.
- Experience and familiarity with animal-assisted therapy or wellness programs and understanding of animal behaviour best practices.
- A dog training certificate and/or Animal Assisted Wellness certificate would be considered an asset.
- Previous knowledge and experience working with animals or therapy animals is strongly preferred.
- Previous experience working in a post-secondary institution preferred.
- Proficiency in Microsoft Office Suite (Work, Excel, PowerPoint), Adobe Illustrator, Photoshop, Canva.
- An equivalent combination of education and experience may be considered.
BENEFITS
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:
- Competitive base pay
- Generous vacation time
- Secure pension plan
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth
About MacEwan University
Founded in 1971, MacEwan University provides student-focused instruction in a warm and supportive atmosphere. We focus on teaching, so our students can focus on learning. It’s been a cornerstone of who we are for more than 50 years. And we continue to build on that reputation.
Offering more than 65 programs, the university provides a transformative education in a collaborative and supportive learning environment. Creativity thrives here through research and innovation that engages students, faculty and the community.
Learn more about our programs: MacEwan.ca/Programs
Passion and dedication have made MacEwan the university it is today and have created the foundation for what it will be in the years ahead. As an outstanding educational organization, we rely on our employees' collaboration and expertise to keep us on the right path. So when we look to the future, and as MacEwan University continues to expand and innovate, we are always seeking exceptional individuals to join our team.
Learn more about working at MacEwan University: MacEwan.ca/HR
Program Coordinator
Top Benefits
About the role
PROGRAM COORDINATOR
STUDENT WELLNESS SERVICES, OFFICE OF STUDENT SUPPORT AND ACCOUNTABILITY
Competition No. 25.08.226
CATEGORY
SALARY
CLOSING DATE
Full-Time Continuing (35 hours per week)
MSU Band E (Steps 1-8): $31.411 - $45.672 per hour. $57,168 - $83,122 per annum (Based on 35 hours per week).
August 29, 2025
About Us
MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 19,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.
Opportunity
MacEwan University is seeking a Program Coordinator for a full-time, continuing opportunity with the Student Wellness Services department. In this role, your primary responsibility is to support the student well-being by overseeing key initiatives within Student Wellness Services, including the Animal-Assisted Wellness program and the Student of Concern program. You will lead the planning, promotion, and implementation of Animal-Assisted Wellness activities, ensuring they meet health, safety, and animal welfare standards. Additionally, you will triage student concerns, coordinate support for those facing personal, academic, or mental health challenges, and ensure timely, confidential, and compassionate follow-up care.
This position is hybrid with the expectation that the majority of work during the first six months being work from home.
Key responsibilities include:
- Serving as the first point of contact for the Animal-Assisted Wellness program and Student of Concern program and liaising with campus stakeholders, responding to inquiries from students, faculty, staff, and other stakeholders, providing information and/or redirecting as appropriate;
- Planning, developing, coordinating, and implementing Animal-Assisted Wellness events and activities to support student well-being that align with established program directives, broader student engagement initiatives, institutional wellness priorities, and health and safety requirements;
- Establishing protocols and guidelines for program activities, ensuring alignment with institutional policies and relevant animal welfare standards;
- Collaborating with the Health, Safety, and Environment (HSE) team to ensure compliance with campus health and safety policies, including the development of sanitization protocols, allergy mitigation measures, and emergency procedures for events involving therapy dogs;
- Researching best practices in student wellness and animal-assisted events and making recommendations for program improvement;
- Building and maintaining relationships with various campus groups and community groups to identify and explore opportunities and foster collaboration on joint initiatives through promotional materials and creative visual assets;
- Recruiting, interviewing, and onboarding volunteers and their dogs for participation in the Animal-Assisted Wellness program;
- Developing and maintaining an application and screening process to assess volunteer suitability and program fit;
- Providing orientation, training, and ongoing support for volunteers to ensure compliance with institutional standards, program requirements, and best practices in Animal-Assisted Wellness with emphasis on institutional health, safety, and hygiene protocols for animal-assisted programming; and
- Accurately updating and maintaining program record by collecting, verifying completeness, and inputting data into a variety of spreadsheets and databases to ensure program compliance and reporting purposes.
SKILLS
You will have:
- A passion for wellness and engagement programs;
- Strong knowledge of guide dog and service dog legislation and related accessibility laws;
- Comfort and competence in working with dogs, with an understanding of animal behaviour and welfare standards;
- Public speaking skills;
- Knowledge and understanding of engagement planning and event coordination principles and techniques;
- Knowledge of communications techniques and best practices;
- Excellent organizational skills with the ability to manage multiple projects and priorities;
- Strong interpersonal skills to work effectively and build relationships with a diverse range of stakeholders;
- The ability to work independently and in a team environment;
- Strong oral and written communication skills, with experience delivering presentations to diverse audiences; and
- Knowledge of occupational health and safety principles related to hygiene, sanitization, and allergy risk mitigation.
QUALIFICATIONS
- A minimum of a degree in social work, psychology, education, or related field.
- A minimum of 2 years of related experience in program coordination, community engagement, and/or outreach, preferably in the areas of mental health, wellness, or animal-assisted interventions or wellness initiatives, or a related role.
- Experience in event planning, volunteer coordination, community organizing, engagement, program management and outreach.
- Experience and familiarity with animal-assisted therapy or wellness programs and understanding of animal behaviour best practices.
- A dog training certificate and/or Animal Assisted Wellness certificate would be considered an asset.
- Previous knowledge and experience working with animals or therapy animals is strongly preferred.
- Previous experience working in a post-secondary institution preferred.
- Proficiency in Microsoft Office Suite (Work, Excel, PowerPoint), Adobe Illustrator, Photoshop, Canva.
- An equivalent combination of education and experience may be considered.
BENEFITS
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:
- Competitive base pay
- Generous vacation time
- Secure pension plan
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth
About MacEwan University
Founded in 1971, MacEwan University provides student-focused instruction in a warm and supportive atmosphere. We focus on teaching, so our students can focus on learning. It’s been a cornerstone of who we are for more than 50 years. And we continue to build on that reputation.
Offering more than 65 programs, the university provides a transformative education in a collaborative and supportive learning environment. Creativity thrives here through research and innovation that engages students, faculty and the community.
Learn more about our programs: MacEwan.ca/Programs
Passion and dedication have made MacEwan the university it is today and have created the foundation for what it will be in the years ahead. As an outstanding educational organization, we rely on our employees' collaboration and expertise to keep us on the right path. So when we look to the future, and as MacEwan University continues to expand and innovate, we are always seeking exceptional individuals to join our team.
Learn more about working at MacEwan University: MacEwan.ca/HR