About Us: At Yorkdale Dufferin Mazda, we take pride in delivering exceptional service and a welcoming environment to every guest. We?re looking for a friendly, professional, and organized Receptionist to be the first point of contact for our dealership.

Position Overview: The Receptionist is responsible for greeting customers, handling telephone communications, managing basic administrative tasks, and ensuring the front desk and reception area operate smoothly. This position plays a key role in creating a positive first impression for our customers and supporting daily dealership operations.

Key Responsibilities:

• Operate a multi-line phone system and direct calls to the appropriate department in a courteous and professional manner.
• Take accurate messages and relay information promptly.
• Greet and assist walk-in customers and visitors.
• Distribute incoming mail and faxes; coordinate courier pickups and deliveries.
• Process customer payments, petty cash, cheque requisitions, and assist with customer accounts.
• Respond to emails and inquiries in a timely and professional manner.
• Maintain the cleanliness and presentation of the reception and waiting areas.
• Handle basic data entry, filing, and clerical duties as assigned.
• Support the Parts and Sales departments with administrative tasks, including dealer trade invoicing and vehicle inventory updates.
• Assist with daily licensing and documentation when required.

Qualifications:

• Previous experience as a receptionist or in customer service (automotive experience an asset).
• Excellent communication and interpersonal skills, both verbal and written.
• Professional appearance, friendly personality, and strong attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with ADP/CDK or similar dealership management systems is an asset.
• High school diploma or equivalent required.

Why Join Us:

• Competitive compensation
• Supportive and team-oriented workplace
• Opportunity to grow within the automotive industry
• Work for a reputable Mazda dealership recognized for its customer service excellence

Working Conditions:

• Fast-paced dealership environment
• Extended periods of sitting and telephone use
• Evenings and weekends required

Job Types: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Benefits:

• Dental care
• On-site parking
• Vision care

Experience:

• Customer service: 1 year (required)
• Receptionist: 1 year (required)

Language:

• English (required)

Work Location: In person