Internal/External - Client Care Assistant
Top Benefits
About the role
Client Care Assistant - Behavioural Supports Ontario (BSO)
1 Permanent Full-time – Sarnia Site
Existing vacancy
At Canadian Mental Health Association Lambton Kent a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion including practice, environment and communication channels. We respect and value diverse life experiences and cultures and work to ensure that all voices are valued and heard.
**Reporting to the****Manager of Client Care,**the incumbent will be responsible for the following functions:
-
act as the Primary CCA for assigned client(s). Follow the schedule of required visits;
-
accepts direction from the registered staff regarding Behavioural Support Plan and scheduling of client visits:
-
utilize a problem-solving approach, within the scope of CCA practice;
-
documents activity according to agency standards in client information system and reports observational data using specified tools;
-
assists the registered staff in the development of a Behavioural Support Plan of addressing and recording responsive behaviours;
-
model effective evidence-based care and interventions/strategies, coach and mentor to the long-term care home staff using peer-to-peer mentoring;
-
meets the needs of clients by communication, observation and collaboration with partners using a resident-centered focus and commitment to the principles of the BSO Action Plan.
Qualifications:
-
a minimum requirement of a certificate as a Personal Support Worker (PSW) from a recognized post-secondary institution; a post-secondary diploma in a relevant discipline or a Social Service Worker Diploma would be considered an asset
-
minimum of 1 to 2 years’ experience working in community-based mental health care and/or residential treatment setting; and
**Hours of Work:**35 hours/week. Flexible hours (including evenings from time to time) are required to meet the position requirements.
**Salary:**Commensurate with experience and education within the range: $40,071 to $48,753 inclusive of HOOPP.
Applicants should submit a covering letter and resume by 4:30pm on March 20th, 2026, on BambooHR
If you require an accommodation, we will work with you to meet your needs. This information is available in an alternative format upon request, to accommodate individuals with a disability. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.
About Canadian Mental Health Association
As the most established and extensive community #mentalhealth organization in Canada, the Canadian Mental Health Association promotes mental health for all and supports the resilience and recovery of those experiencing mental illness.
CMHA envisions a Canada where mental health is a universal human right.
En tant qu'organisme communautaire du secteur de la #santémentale le plus vaste et le mieux établi au Canada, l'ACSM fait la promotion de la santé mentale pour tous et toutes et soutient la résilience et le rétablissement des personnes qui ont un trouble mental.
Notre vision est celle d'un Canada où la santé mentale est un droit universel de la personne.
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Internal/External - Client Care Assistant
Top Benefits
About the role
Client Care Assistant - Behavioural Supports Ontario (BSO)
1 Permanent Full-time – Sarnia Site
Existing vacancy
At Canadian Mental Health Association Lambton Kent a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion including practice, environment and communication channels. We respect and value diverse life experiences and cultures and work to ensure that all voices are valued and heard.
**Reporting to the****Manager of Client Care,**the incumbent will be responsible for the following functions:
-
act as the Primary CCA for assigned client(s). Follow the schedule of required visits;
-
accepts direction from the registered staff regarding Behavioural Support Plan and scheduling of client visits:
-
utilize a problem-solving approach, within the scope of CCA practice;
-
documents activity according to agency standards in client information system and reports observational data using specified tools;
-
assists the registered staff in the development of a Behavioural Support Plan of addressing and recording responsive behaviours;
-
model effective evidence-based care and interventions/strategies, coach and mentor to the long-term care home staff using peer-to-peer mentoring;
-
meets the needs of clients by communication, observation and collaboration with partners using a resident-centered focus and commitment to the principles of the BSO Action Plan.
Qualifications:
-
a minimum requirement of a certificate as a Personal Support Worker (PSW) from a recognized post-secondary institution; a post-secondary diploma in a relevant discipline or a Social Service Worker Diploma would be considered an asset
-
minimum of 1 to 2 years’ experience working in community-based mental health care and/or residential treatment setting; and
**Hours of Work:**35 hours/week. Flexible hours (including evenings from time to time) are required to meet the position requirements.
**Salary:**Commensurate with experience and education within the range: $40,071 to $48,753 inclusive of HOOPP.
Applicants should submit a covering letter and resume by 4:30pm on March 20th, 2026, on BambooHR
If you require an accommodation, we will work with you to meet your needs. This information is available in an alternative format upon request, to accommodate individuals with a disability. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.
About Canadian Mental Health Association
As the most established and extensive community #mentalhealth organization in Canada, the Canadian Mental Health Association promotes mental health for all and supports the resilience and recovery of those experiencing mental illness.
CMHA envisions a Canada where mental health is a universal human right.
En tant qu'organisme communautaire du secteur de la #santémentale le plus vaste et le mieux établi au Canada, l'ACSM fait la promotion de la santé mentale pour tous et toutes et soutient la résilience et le rétablissement des personnes qui ont un trouble mental.
Notre vision est celle d'un Canada où la santé mentale est un droit universel de la personne.