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Cafe Manager - Port Moody

Caffe Divano5 days ago
Port Moody, BC
CA$26 - CA$30/hour
Senior Level
full_time

About the role

Port Moody26 - 30 cad / hourFull time

Café Manager – Port Moody

Caffè Divano is looking for a full-time Café Manager to join our family-run business and lead our Port Moody team.

We are proud to serve handcrafted specialty coffees alongside fresh, scratch-baked goods from our sister bakery, Gabi & Jules. Our cafés in Port Moody and Coquitlam are built on community, kindness, and quality. We value integrity, respect, and excellent service — and we’re looking for a leader who embodies those same principles.

What We’re Looking For

You must have:

  • At least 1 year of food & beverage management experience (including scheduling, labour budgeting, inventory, ordering)
  • A genuine passion for customer service and relationship-building with regulars
  • Experience managing and motivating a diverse team with kindness, enthusiasm, and compassion
  • Some food preparation knowledge/experience
  • A valid driver’s license
  • Flexibility — cafés aren’t 9–5! You’re comfortable working weekends and early mornings
  • Interest in a long-term role with autonomy, ownership, and growth

Bonus points if you have:

  • Experience crafting specialty coffee beverages (semi-automatic espresso machine)
  • Previous quick service or café leadership experience

What You’ll Do

As Café Manager, you’ll oversee all aspects of daily café operations — ensuring excellent guest experiences, smooth team coordination, and efficient business performance. You’ll work closely with the owners and current manager during a 3–6 month transition period, with the goal of independently managing the café thereafter.

Responsibilities include:

  • Upholding standards: Maintain quality and service consistency, ensure health & safety compliance
  • Leading the team: Scheduling, delegating roles, assigning duties, onboarding, training, recognizing strong performance, and addressing issues with fairness and respect
  • Customer experience: Greeting guests warmly, resolving complaints, and fostering a welcoming, community-focused environment
  • Labour management: Building schedules that balance staff needs with labour targets, adjusting as necessary
  • Inventory & supplies: Ordering, tracking stock, managing shortages, and completing accurate inventory counts
  • Maintenance & appearance: Ensuring the café is clean, organized, and all equipment is properly maintained
  • Communication: Keeping clear, open communication with owners, supervisors, and shift leads

Why Work With Us?

At Caffè Divano, you’re more than a manager — you’re part of a family business that believes cafés are about connection, comfort, and community. We want someone who is excited to grow with us, lead with kindness, and help us create a place where both staff and customers feel at home.

About Caffe Divano

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Caffe Divano, local, family run cafes, have locations in Port Moody, Coquitlam and Burnaby. Specializing in quality homemade baked goods and specialty coffees, Caffe Divano also features wholesome lunch options including panins, salads, quiche and soup. We also offer office catering.