Customer Planning Manager
Hybrid
Richmond, BC
$95,000 - $130,000/year
Senior Level
full_time
Top Benefits
Hybrid role (3 days in office)
Base salary range will be between $95,000 - $130,000
Bonus
About the role
Key Responsibilities:
- Customer Planning & Trade Analytics
- Lead the development, execution, and performance tracking of Costco’s annual and promotional plans, ensuring alignment with business objectives
- Manage trade spend budgets, evaluating ROI to recommend data-driven adjustments to promotional strategies
- Create and maintain robust tracking tools and dashboards to monitor promotional effectiveness, pricing actions, and trade spend equity between Costco regions
- Facilitate and lead consensus meetings across Sales, Finance, Supply Chain, and Marketing teams to align on multi-regional Costco programs, pricing, and promotional calendars
- Act as the central hub of information for Costco programs, ensuring all stakeholders are aligned on deliverables, risks, and timelines
- Own the end-to-end execution of Costco initiatives, from program planning through post-event analysis, ensuring timelines, costs, and quality standards are met
- Lead the processing of master item agreements, promotional submissions, and retailer-specific documentation
- Identify roadblocks, mitigate risks, and escalate challenges proactively to leadership
- Drive continuous improvement by streamlining processes, enhancing communication flows, and leveraging data insights to improve performance
- Support projects such as new product launches, operational enhancements, and customer-specific innovations for Costco
Qualifications:
- 5+ years of experience in customer planning, trade marketing, or project management within CPG, food manufacturing, or retail channels
- Proven expertise in trade spend analytics, promotional ROI assessment, and budget management
- Familiarity with Costco or Club channel operations and documentation requirements
- Exceptional organizational, analytical, and communication skills, with the ability to simplify complexity and build alignment across teams
- Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau) to build and maintain tracking dashboards
- Experience with project management software such as Smartsheet, Asana, or MS Project
Notes
- This is a hybrid role (3 days in office) out of our Richmond BC office
- The base salary range will be between $95,000 - $130,000 with a bonus
About Nature's Path Foods
Food and Beverage Manufacturing
201-500
Nature’s Path Foods, is a family-run, fiercely independent, sustainably-driven and delightfully nutritious organic breakfast and snack food company
Our purpose is to “Always Leave the earth better than you found it”- we strive to be socially responsible, environmentally, sustainable, and financially viable.
Customer Planning Manager
Hybrid
Richmond, BC
$95,000 - $130,000/year
Senior Level
full_time
Top Benefits
Hybrid role (3 days in office)
Base salary range will be between $95,000 - $130,000
Bonus
About the role
Key Responsibilities:
- Customer Planning & Trade Analytics
- Lead the development, execution, and performance tracking of Costco’s annual and promotional plans, ensuring alignment with business objectives
- Manage trade spend budgets, evaluating ROI to recommend data-driven adjustments to promotional strategies
- Create and maintain robust tracking tools and dashboards to monitor promotional effectiveness, pricing actions, and trade spend equity between Costco regions
- Facilitate and lead consensus meetings across Sales, Finance, Supply Chain, and Marketing teams to align on multi-regional Costco programs, pricing, and promotional calendars
- Act as the central hub of information for Costco programs, ensuring all stakeholders are aligned on deliverables, risks, and timelines
- Own the end-to-end execution of Costco initiatives, from program planning through post-event analysis, ensuring timelines, costs, and quality standards are met
- Lead the processing of master item agreements, promotional submissions, and retailer-specific documentation
- Identify roadblocks, mitigate risks, and escalate challenges proactively to leadership
- Drive continuous improvement by streamlining processes, enhancing communication flows, and leveraging data insights to improve performance
- Support projects such as new product launches, operational enhancements, and customer-specific innovations for Costco
Qualifications:
- 5+ years of experience in customer planning, trade marketing, or project management within CPG, food manufacturing, or retail channels
- Proven expertise in trade spend analytics, promotional ROI assessment, and budget management
- Familiarity with Costco or Club channel operations and documentation requirements
- Exceptional organizational, analytical, and communication skills, with the ability to simplify complexity and build alignment across teams
- Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau) to build and maintain tracking dashboards
- Experience with project management software such as Smartsheet, Asana, or MS Project
Notes
- This is a hybrid role (3 days in office) out of our Richmond BC office
- The base salary range will be between $95,000 - $130,000 with a bonus
About Nature's Path Foods
Food and Beverage Manufacturing
201-500
Nature’s Path Foods, is a family-run, fiercely independent, sustainably-driven and delightfully nutritious organic breakfast and snack food company
Our purpose is to “Always Leave the earth better than you found it”- we strive to be socially responsible, environmentally, sustainable, and financially viable.